Tradus — Refund not initiated

Address:

Maharashtra

sir my name is hrishikesh chinchalikar and on 8-10 i had paid to tradus.com for rs 199/- for digital table watch but transection was failed so i asked for refund but Refund not initiated since i am compalined again and agian to them but they didnt they said ask refund to bank So i gave compplaint to bank but after a month they said that contact with tradus.com

what to do then ?