[Resolved]  Tradus — wrong item delivered

Dear Customer,

We understand your dissatisfaction. Please provide your order / email id details to investigate the same.

Thanks & Regards,
Tradus Team

I had ordered a laptop back pack bag of Giordano. In place of the Latop bag I got a Travel Gear back back. On complaint about this, company has aranged a courier to pick the the same and as per them they will deliver the bag only after receipt of delivered item.

My sugesstion would be why not deliver the correct good and take back the faulty delivered one.

And why dont you guys call back the customer regarding the same, I would have purchased the travell gear as well as it was really nice one.

Atleast after this expecting some one to call me

Transaction ID: 1581038
Phone Number: [protected]

Vijay

I had ordered Toyota logo non slip mat for car from tradus.com, as I have a Toyota car. For which the order id was #10908809_01. But they delivered me a mat with BMW logo, which is a different product. They also sent the item by cutting its original packing to make it fit into a small box for shipping. By this way they sent me item in unsealed condition. This act is very unprofessional.
I posted a product review on the tradus.com website mentioning this whole incident. But they did not make it public. They deleted my review, in which I gave the seller only one star rating. It seems that they are saving their bad supplier or even the supplier is doing this with their consent. This is giving a message that this website is not trust worthy. I have also written to [protected]@tradus.com, but yet to receive any response, other than auto generated response mail.