Comments
Hi,
We have located the order details.
May we request you to refer to our last communciation & mail below, where we have shown our keen interest to resolve the issue.
Our team had also called you to discuss the issue & the suggested resolution was discussed and mailed to you.
Further, we would like to highlight that we are waiting for the courier details from your side - for the return.
Mail:
Hi Jagannathan,
Thank you for choosing Tradus.in.
Item ID: 1692631
Product: Yepme Linen Solid Half Sleeve Shirt
It was pleasure to speak with your wife over the phone number [protected].
As discussed over the phone please send the product back to us on below mentioned address.
Jitender Negi
ibibo Web Pvt Ltd, C/o Tradus
Pearl Building, Plot No. 51,
Sector 32.Institutional Eear,
Gurgaon- 122001, Haryana (India)
Please make sure the product should be in original packaging and in good condition like it was when you received it.
Please note that we will offer you a gift voucher worth Rs100/- against the courier charges.
Once you hand over the product to courier agent, please inform us with AWB no. which will help us to track the shipment and provide you a faster resolution.
In case you require further assistance, please respond to this mail.
Regards,
Sheetal
Customer Care Executive,
Tradus Customer Care Team,
www.tradus.in
* We still await you response on this mail - kindly reply to the mail if you have send back the product to us & we will do the needful
Regards,
Team Tradus
We have located the order details.
May we request you to refer to our last communciation & mail below, where we have shown our keen interest to resolve the issue.
Our team had also called you to discuss the issue & the suggested resolution was discussed and mailed to you.
Further, we would like to highlight that we are waiting for the courier details from your side - for the return.
Mail:
Hi Jagannathan,
Thank you for choosing Tradus.in.
Item ID: 1692631
Product: Yepme Linen Solid Half Sleeve Shirt
It was pleasure to speak with your wife over the phone number [protected].
As discussed over the phone please send the product back to us on below mentioned address.
Jitender Negi
ibibo Web Pvt Ltd, C/o Tradus
Pearl Building, Plot No. 51,
Sector 32.Institutional Eear,
Gurgaon- 122001, Haryana (India)
Please make sure the product should be in original packaging and in good condition like it was when you received it.
Please note that we will offer you a gift voucher worth Rs100/- against the courier charges.
Once you hand over the product to courier agent, please inform us with AWB no. which will help us to track the shipment and provide you a faster resolution.
In case you require further assistance, please respond to this mail.
Regards,
Sheetal
Customer Care Executive,
Tradus Customer Care Team,
www.tradus.in
* We still await you response on this mail - kindly reply to the mail if you have send back the product to us & we will do the needful
Regards,
Team Tradus
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+91 12 4677 7005
Pearl Building, Plot # 51, Sector - 32, Institutional Area, Gurgaon, Haryana, India - 122002
View all Tradus India contact information
Thank you for drawing our attention through this forum.
We apologize for any inconvinience cuased due to the color mis match issue highlighted.
Our team would like to check the details of the product & resolv any issue positively.
May we request you to share your order / item ID so that we can do the needful?
Regards,
Team Tradus