introduction of caller tune and deduction of balance without my confirmation
Myself Arko Biswas using a Uninor connection whose number is 8296810795. It is regretting that a caller tune has been introduced in my aforesaid connection WITHOUT my confirmation and NO prior information was provided against this introduction. The company has also deducted Rs.5/- (Rupees Five only) from my balance.
I, therefore, requesting you to take necessary action against it and at the same time I am launching a complaint against Uninor through Indian Consumer Complaints Forum to withdraw the caller tune from my phone and credit Rs. 5/- in my balance as they have introduced the caller tune in my phone unlawfully.