[Resolved]  Uninor GPRS Pack 6gb For 30days — No connectivity most of the time, Worse speed if connected

Address:West Bengal

I had subscribed to Uninor 30 days GPRS pack for 6GB data plan @ Rs. 90/- Activation was very quick. But then problems began to show up. Most of the time I get error message "Packet data service not available". Sometimes when I manage to connect, Uninor takes me back to the age of VSNL dialup internet days where speeds used to remain below 1 kilobyte per second. Now I see similar speed with Uninor GPRS!

With this kind of speed, forget about using 6GB, I may not even succeed using 6MB in 30 days!

I tried connecting to GPRS from different locations inside Kolkata city, situation is same everywhere around. I contacted customer care, I asked if my pack is properly active, since I don't get connection most of the time. I am truly sorry about the executives sitting in the helpdesk, but I must mention that they do not know much beyond sending and resending me GPRS settings over and over again.

Seeing this situation I didn't have the enthusiasm of asking about such terrible browsing speed :) Now, helpless, I am simply waiting for my pack validity to end. I am not sure, is it due to this poor situation Uninor is offering 6GB per month usage where Vodafone/Airtel is offering only 2GB at similar rates?
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Aug 13, 2020
Complaint marked as Resolved 
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