[Resolved]  UniverCell — Charge for Duplicate Bill

Address:

Hyderabad, Andhra Pradesh

I misplaced my invoice and insurance copy as we were in the process of painting our house. For filing a police complaint as I lost my mobile on the 11th November 2011, I requested Univercell store manager of Ameerpet Branch, Hyderabad to issue a duplicate copy of invoice and insurance copy as I also needed to submit claim under insurance.
Details of my phone :
IMEI 1: [protected];IMEI 2 : [protected]; Make : Nokia X1 - 1 D. Grey

However the store manager demanded 100 Rs to be paid for issuing a duplicate copy of the same. I wanted to know when Univercell store is not in the selling business of Bills why are they charging 100 Rs. Upon my further inquiry the store manager said that because its a VAT bill they are charging such an amount. Univercell store is trying to get benefit of the situation.
My email ID is [protected]@gmail.com
Phone : [protected]