UniverCell — Poor After sales

Address:

Tamil Nadu

I bought Nokia mobile last year and they told you make insurance for the mobile and if incase your mobile is lost we can provide 80% of your money back and you no need to provide FIR copy or any thing just your bill is enough. Last week i lost my mobile an today (10/8/2013) i went to Univercell Broadway branch and received a worst customer experience by Mr.Martin. I told i loast my mobile and want to claim the insurance amount. but he just like that asking me give FIR copy else go to insurance company and talk what you like and just ran from the place. He is not even ready to ask my problem. Worst ever after sale experience in UNIVERCELL BROADWAY BRANCH. I need justice for this worst behavior by Martin.

Thanks,
Thiyagu,
[protected]