UniverCell Trivandrum — No offers promised were provided | |
Hi Guys, I purchased a Nokia Xpress Music 5310 from Univercell, Pattom branch, Trivandrum, Kerala in November 2008. At the time of purchase they promised me a gold coin as an offer which I haven’t received till now. Went over to the shop consequtively for about 5 months and was informed that it hasn’t arrived and will be arriving. Every time they took my mobile no. to inform me when it arrives. This disheartened me. The phone has been good so far that I never had to go to them for any service, so I can’t say anything. Don’t know whom to complain on this about. If any of you have any idea, please let me know. So whoever is going to Univercell, see that you have all the details of their promises described in your bill. This kind of problems have to be complained in consumer court. Thanks. Was this information helpful? | |
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I bought a Nokia E63 from univercell chennai (Velachery)
First of all their promise of superior service is not true
and worst part is in case you have a problem there is no escalation mechanism or process
They have given a FAX number as their corporate office numbers
Its useless talking to the Sales Guys
I will strongly NOT RECOMMEND Univercell to anyone wanting to buy a mobile'
THEY SUCK
First of all their promise of superior service is not true
and worst part is in case you have a problem there is no escalation mechanism or process
They have given a FAX number as their corporate office numbers
Its useless talking to the Sales Guys
I will strongly NOT RECOMMEND Univercell to anyone wanting to buy a mobile'
THEY SUCK
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+91 485 283 4042
No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
Oh so iam not the only one who has been infected with this offer virus. I was assured a valuable gift for any puchase from the fra...s but when the purchase was made the ply started. Guess what man they act well and see that the customer is plaesed with actions the take when a complaint is made. I have seen some very good short dramas by the executives...1.Immediate enquiry with branch head or whoever is available... 2.serious talk between the senior and rest... 3.Arriving at a big lie to be produced before the customer... 4. Too many sorries and pleadin... At the end of the daythe client feels that he has created some impact and leaves home happily. But at next day when the first rays of sun touches the Earth...Story is still the same... Man i have some what given up hope and dear readers please think twice before you step into UNIVERCELL.
May God Bless us all