Submit Complaint
Questions
Home
     
 

Unwanted Deduction of money-TATA DOCOMO PREPAID

 
4 Reviews
  Chetan Kumar on Sep 24, 2012

Unwanted Deduction of money-TATA DOCOMO PREPAID

Unwanted Deduction of money
I am a docomo user (8867758849) from DWARKA NAGAR (BANGALORE)
CRIONE (HUWWAP) has been subscribed to my number without my permission.When the message is displayed, it shows dial 155223 to STOP, but when i dial, there is msg telling "there are no services activated to ur number.Since 7th Aug 2012, Rs.2 is deducted from the balance everyday.

Kindly, deactivate CRIONE (HUWWAP) and refund my money and do not subscribe me to any WAP/Internet based packs as mentioned above henceforth.

-Regards
Chetan Kumar
3 Comments

Comments

Sep 24, 2012 by
Tata Docomo
 
Dear Chetan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Sep 27, 2012 by
Tata Docomo
 
Dear Chetan,

We would like to inform you that the VAS service has been successfully deactivated. Hence, there will be no balance deduction further.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Oct 12, 2012 by
Chetan Kumar
 
Dear Customer care,
Tata DOCOMO

For your kind information i would like to inform you that your deactivated service CRIONE (HUWWAP) got activated again. How the hell it has happened again. From 11th October it is deducting Rs. 2 on daily basis.
and somthing called "PODCAST ON OVERVIEW OF ARCHTECTURE AS CAREER FOR Rs. 15" got activated on 9th October by deducting Rs. 15.

Iwant my my money back and you never returned my money for unwanted activation. If this continues i won't have any choice to leave this service.

Regards,
Chetan Kumar

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    Attach photos (optional) 
    Spell Check

    Contact Information

     
       
       
         
     

    User Registration

    Already a Consumer Complaints member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username