Unwanted Deduction of money-TATA DOCOMO PREPAID

4 Reviews

Chetan Kumar on Sep 24, 2012

Unwanted Deduction of money-TATA DOCOMO PREPAID

Unwanted Deduction of money
I am a docomo user (8867758849) from DWARKA NAGAR (BANGALORE)
CRIONE (HUWWAP) has been subscribed to my number without my permission.When the message is displayed, it shows dial 155223 to STOP, but when i dial, there is msg telling "there are no services activated to ur number.Since 7th Aug 2012, Rs.2 is deducted from the balance everyday.

Kindly, deactivate CRIONE (HUWWAP) and refund my money and do not subscribe me to any WAP/Internet based packs as mentioned above henceforth.

-Regards
Chetan Kumar

3 Comments

Comments

Sep 24, 2012 by

Tata Docomo

Dear Chetan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Sep 27, 2012 by

Tata Docomo

Dear Chetan,

We would like to inform you that the VAS service has been successfully deactivated. Hence, there will be no balance deduction further.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Oct 12, 2012 by

Chetan Kumar

Dear Customer care,
Tata DOCOMO

For your kind information i would like to inform you that your deactivated service CRIONE (HUWWAP) got activated again. How the hell it has happened again. From 11th October it is deducting Rs. 2 on daily basis.
and somthing called "PODCAST ON OVERVIEW OF ARCHTECTURE AS CAREER FOR Rs. 15" got activated on 9th October by deducting Rs. 15.

Iwant my my money back and you never returned my money for unwanted activation. If this continues i won't have any choice to leave this service.

Regards,
Chetan Kumar