[Resolved]  Usha Lexus — defected sofa set

we purchased a sofa set from authorised distributor o[censored]sha lexus furniture in jammu......the 3 seater sofa has broken twice in a span of less than a year and no body cares to send any person to get it repaired even..........i wud advice all the persons reading this blog that plz i[censored] want a good quality furniture worth the money u want to spend , NEVER BUY USHA LEXUX FURNITURE.........after spending 30,000 rs. we feel that all the money spent was usless.......and i really dont know what to do with the concerned authorities..as they dont care fr ur complaints ..
all i can do is make u people aware of their products..............
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Aug 13, 2020
Complaint marked as Resolved 
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I am totaly agree with him i baought Usha Lexus Air cooler & i have called up so many times to service center but every time they say today the personal will come to repair ( Cooler has problem in Pump) but he is not comming at all & people at service center are really pathetic. they dont even know how to talk.


I would say dont even consider any service if you buying a product od Usha Lexus. Better to buy a local brands then this.
DO NOT BUY USHA FURNITURE. POOR QUALITY AND POOR AFTER SALE SERVICE
Dear sir I perchage usha lexus coolar(Home town Lucknow up ). your service center not provide service. i am not setisfied your service last 2 month suffer in your company.






Regards
Radha lakhera
E3/113 Sec H Aliganj
Lucknow mob [protected]

Usha Lexus — Product Malfunction

Respected Sir,
This is to complain about the Air Coolers of "Usha Lexus".
I have bought 2 coolers of the same model and they both have malfunctioned.
For the first cooler, the fan motor got a problem and the person who had come to check the cooler did not diagnose the problem correctly.
For the 2nd cooler the pump stopped working suddenly.
The Customer Service of "Usha Lexus" is pathetic and I hope you will try to help me and the others who are in the same melancholy.

Usha Lexus — NO SUPPORT FOR THE DISTRIBUTOR

DEAR SIR
WE ARE WORKING FOR THE USHA LEXUS FOR THE LAST 3 YEARS LOOKING AT THE BRAND IMAGE OF THE USHA COMPANY BUT WE ARE SORRY TO SAY THAT THE COMPANY HAVE NOT PROIVED US ANY SUPPORT AND NO BODY IN THE COMPANY IS THAT LIABLE TO RESPOND

OUR DETAILS
FIRM NAME : SANJAY TELECOM

ADDRESS : LAXMI BAZAR GADA CHOWK BARMER (RAJASTHAN)

SUPPORT REQD

1. ACCOUNT STATEMENT FOR THE LAST 2 YEARS
2. PENDING CLAIM SETTLEMENT

SIR USHA LEXUS IS SUCH A GOOD BRAND AND FOR THAT SAKE WE ARE WAITING FOR THE RESPONSE FROM THE COMPANY SO PLZ DO THE NEEDFUL FOR THE SUPPORT

REGD’S

NAVIN SINGHVI
[protected]

Usha Lexus — Problem in storage water heater

I have taken USHA lexus storage water heater 2 years ego. Tank was leaking and got reaired few months ego. I am facing electric shock when I touch the heater now. I need support to rectify the same. thanks.

Janardhan
[protected]
[protected]
Respected Sir,
This is to complain about the Air Coolers of "Usha Lexus".
I have bought 1 cooler the fan motor got a problem and the person who had come to check the cooler & say that he will replace the motor but after 1 week he replied that the motor supply is short from company.

please help me.

Usha Lexus — Reliance shop is not providing home service to customer

dear Sir,

As per standard regulation of customer satisfaction , M/S USHA LEXUS (home appliances) is used to provide service for its all products.Reliance mart or any reliance home appliances shop, they are tied of with some brand name company for rapid growing of market selling.But in fact reliance shops are not providing any facilities as per standardization of rules & regulation .

Only reliance staffs are telling to customer that all products are "HOME SERVICE" for their better & rapid selling.
But in case any critical issues , no body response for home service .Its just cheating with customer.

so, kindly take necessary action against this.

Waiting for your positive response.

Regards

Abhaya

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