[Resolved]  Vibes Koramangala — Vibes beauty Salon Koramangala not refunding money after pathetic trial service

Address:

Bangalore, Karnataka

This was with regards to the problem that I am facing with Vibes Koramangala , Bangalore . That my wife got a discount voucher at a shopping for hair treatment and was eventually be fooled for a bigger package which was apart from that service. .

Before the discounted service was given my wife was pushed so hard that she used the Debit Card ICICI (Transaction Number : MID: 50063850:TID:25189121, Invoice #: 001866: Batch # : 001348), to pay a big amount of 11030 INR.

After paying the amount , which was a mistake by my wife , she actually realized the quality of service was horrible at the center. She was made to wait for almost 4 hours for petty things like facial , billing of Manicure and pedicure was done also , but the services to be offered later for which she paid the bill separately . Obviously it is poor service.

Now she feels that the discount voucher was a trick to attract customers and sell off their petty service.
When we called for appointments and asked for refund of money apart from the service which was not used they simply refused in spite o[censored]s requesting them and telling them we do not want further services from Vibes Koramangala.


Now I have been trying to find a solution as to what should be done with this respect.
Obviously there are many things in life which I have to take care , hence do not want to indulge in Police FIRs as It wastes my time as well and I could be under a risk of ending up in Courts . However I want to teach these people a lesson .

Can you please advise as to what exactly can be done with this regards?. As the attitude shown towards their customers is truly pathetic. Like when you call to the respective person she has to be busy all the time with some other client. You cannot speak to their respective manager as they say I am the manager. If you do a findings on the net, you will find many complaints against these culprits.

It is not about the money, it is the mental tension of getting be fooled by someone pushy and not able to do anything about it , both to me and my wife.

Please note the package Distribution Services listed below is yet not availed. The service of them was known after the discounted price treatment was offered after the next package was made for which a separate payment has been made.

Necessary and sufficient details:

Vibes (An Alankar Group Enterprise), Koramangala,

H NO. 6 & 4 B Block , 100 Ft Road
17 th Main , Near BDA Complex , Next to Nandhini Palace ,
Koramangala, Bangalore

Ph. :[protected]
[protected]
+91-[protected]

Bill No : PKG/0111/11-12/001931::::::: Service Tax No. AACCV9949AST001
Receipt no. 9037
Package Number: PKG/0111/11-12/001931
CLIENT ID: 9438
BILL DATE: 01-MAY-2011 01:38 PM