[Resolved]  Videocon AC — Defective Tower AC

It is to draw your kind attention that we, GeetUp had purchased a tower AC VA 2400 SPT TWR 2 having invoice no. VID-12 from your authorized dealer Mr Dilip Mohanty (Mobile-[protected]), Hi-Tech Systems, B-147, HIG Duplex, Baramunda-3 on 8th of May 2006 .Due to certain technical defects it didn’t function properly and after our complaint, Mr. Mohanty replaced it with new AC. Again due to similar problems the AC got changed for another time. The latest one we have right now is also not giving the expected results and getting shut down every now and then. We have made a number of complains to the respective authority like Videocon customer service and Mr Gautam who is Branch Head in BBSR and also to General Manager Mr Kauli. Since the AC is still within the warranty period, we want it to be replaced with two windows ACs for the same cost.

We will appreciate your immediate concern for the above mentioned cause and oblige.