Videocon AC — Nil Service from Service Centre

Address:

West Medinipur, West Bengal

Complaint no KOL[protected] was registered with Videocon on the 31st of May for AC not cooling. It was advised that with in 48 hours a service engineer will visit the residence and fix the problem. After waiting for 48 hours a call was again given and we were advised that within next 24 hours service engineer will visit. After no one came till the 4th June, I called up the customer care number and they advised that again within 24 hours someone will visit. As today also no one came I called the customer number and they said that the request has already been forwarded to the respective department in Kolkata and they will contact within 24 hours.
From 31st May till 05th June it has already been 6 days and their has been no response from Videocon team.
Request your team to kindly look into the issue urgently.