[Resolved] Videocon Air Conditioner — taken 3500/- but did not solve the problem | |
sir, Videocon air conditioner service center is really responding badly to customer problems. We shifted to our new residence and asked the service center to fix the air conditioner in our new residence. They have charged us Rs.3500/- . They have not tested it after fixing. When we switched on the air conditioner the water is leaking in to our house.we have paid the entire amount. Our address is plot-1, flat-104, Hemadurga legend, sri venkata sai nilayam, Nizampet road, Hyderabad we have contacted the sri venkatacharlu ( [protected]) as directed by your customer care. please kindly do the needful to get the equipment repaired as they are not responding to our request inspite of our repeated reminders through phone Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
we are staying in guntur, mutyalareddy nagar, Amaravathiu road.
my A.C in not working properly and the room is not getting cooled at all. recently within warranty period only the remote was replaced as it is not working. but now again the screen of the remote is blackening and we cant able to see the mode and other adjustments. for this reason i asked the service person to come and see what the exact problem is. he said that by tommorrow evening your problem will be solved.
till now nobody attended and we are facing the inconvenience.
as we called many times later, nobody lifts the phone and no response.
what can i do.
just concentrate not only on selling the instruments but also on service problems.
Address :
Harish. thummala
H. No. 4 - 23 - 66/39
Mutyalareddy nagar, 1st line
Amaravathi road, guntur
Phone No.[protected]
Mobile : [protected]
my A.C in not working properly and the room is not getting cooled at all. recently within warranty period only the remote was replaced as it is not working. but now again the screen of the remote is blackening and we cant able to see the mode and other adjustments. for this reason i asked the service person to come and see what the exact problem is. he said that by tommorrow evening your problem will be solved.
till now nobody attended and we are facing the inconvenience.
as we called many times later, nobody lifts the phone and no response.
what can i do.
just concentrate not only on selling the instruments but also on service problems.
Address :
Harish. thummala
H. No. 4 - 23 - 66/39
Mutyalareddy nagar, 1st line
Amaravathi road, guntur
Phone No.[protected]
Mobile : [protected]
Videocon — not solve the problem
we have given the complaint of videocon soul 300 model color coding problem at 15 august.but they did not solve the problem still. they gave the service person number.he is telling i will come but he has not come still. i am very suffer about that.plese do the needful.mobill no-[protected]
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
videocon airconditioner — taken total money but did not solve the problem
Respected sir,I do not know why videocon air conditioner service center is not responding. We asked the service center to fix the air conditioner to our new residence. They have come and fixed it by charging 3500/-. When we switched on the air conditioner the water is leaking into our home. We repaetedly called the customer care center in Hyderabad, but they are not responding. So please kindly take action. We are facing lot of problem.
Anticipating quick reply from you