Videocon Air Conditioner — Videocon Air conditioner

Dear Concerned

I had purchased Videocon Air conditioner which is of 1.5 Tons from Next retail outlet in Pratap Nagar Mayur Vihar. It was purchased on 13 MAY 11 and that is installed now. At the time of Purchasing we have already discussed installation is included in the price. Next day of purchase I called Next retail outlet for installing the AC they send their engineer after 1 days and installed. Installation charges for Installing new Air conditioner was not alicable. The amount was waived as per terms but after one month now they are asking installation charges of Rs. 2k. They are fooling the customers by providing these kind of false services. I hope action will be taken against them very soon. I have called several time at bellow mentioned no., but no person picked up my call.


Gurgaon - Head Office
Next Retail India Limited,
Plot no- 296, 7th Floor,
Udyog Vihar, Phase II,
Gurgaon, Haryana.
Pin Code 122 015
Phone:[protected]