[Resolved]  Videocon Customer Care — Washing Machine Complaint

Address:

Bangalore, Karnataka

Hi,

I am having a very bad experience in getting my washing machine repaired.I have given a complaint (+[protected] for my kelvinator washing machine 3 weeks back and my complaint number is BAN[protected] and i told them i will be available only on weekends still they called me on Monday continuously and sent an SMS saying that they are coming to visint my house, I called them back and said that i will be available only on weekends so send on saturday.one person named Arun ([protected]) has come to our home on saturday at 4:45 pm and took away the board saying he will return it in a week,after that he never showed up,I called up the customer care and asked about the status then they said the complaint has been cancelled,i got shocked, i told them them that Arun came to our house and took away the board then they logged it as new complaint and gave me new complaint number(BAN[protected]), I am chasing this daily since 3 weeks but every time i call them (evry hr) they are saying it will be resolved today only but that today never comes. one of the customer executive gave me the direct number of servicing center +[protected]Thandra World) so i called them to enquire about the status they are rudely saying that bring police we do not care but we do not know the status.I do not know what to do now.
Do not ever reach this cutomer care