[Resolved] Videocon D2H — Bad hardware and Customer Care | |
This is for all prospective buyers of Videocon D2H television service: The DVD STB that is supplied is very cheap in quality. It cannot play USB containing MP4 format, although it is supposed to according to the company claim. The picture quality is extremely bright and excessively contrastive. The customer Care service is a joke and the people who receive your calls are not technically trained. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
I agree completely. Videocon D2H customer service sucks! And their IVR menu is sometimes so slow that it takes over 1 minute to just load!
Reply
I think its best to rely on established Dth players like Tata Sky, DishTv and Airtel. These players are very well spread geographically and are huge enough 2 spend on after sales services and they are doing that. of course, they have their problems too because its difficult to ahve a very good top to bottom control. But still, my experience with these companies has been very good. On the contrary, my experience with videocon hasnt been good at all (I own a videocon expensive handset).
the picture format is bad and it cannot play mp4 and other video files
very bad
very bad
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