[Resolved]  Videocon D2H — Fraud Company Videocon d2h - Worst Customer Service

Videocon — Worst services of Videocon

The remote of my AC was not working for which we have launched a complaint to Videocon. They committed that the remote would be replaced with in 24 hours and even after 7 days the remote is not changed.
Mr. Ashwani the floor manger of their call center and his senior Mr. Mahendra also committed yesterday i.e. on 10th of April 2010 that atleast my old remote would be given to me by today morning ,but still I have not received the remote, its already 40deg C temperature and I am not able to run my AC.
This is false commitment by their call center people and also the service center, who are responsible for such a delay. Now I don't have belief on their commitments and I ADVISE NOT TO BELIVE ON THE CALL CENTER PEOPLE'S COMMITMENTS THEY ARE ALL SAME AND DO FALSE COMMITMENTS AND WASTE LOT OF TIME BY HOLDING OUR CALLS.

ITS AGAIN MY SERIOUS ADVICEE NOT TO BELIVE ON VIDEOCON SERVICES AND APPLIANCES.

Videocon — Videocon worst services

The remote of my AC was not working for which we have launched a complaint to Videocon. They committed that the remote would be replaced with in 24 hours and even after 8 days i.e till today 12th April 2010 the remote is not changed. and the person on the other phone is threatening to my wife when shhe contacted the service engineer.
Mr. Ashwani the floor manger of their call center and his senior Mr. Mahendra both are bloody liar and gave false commitments.

I ADVISE NOT TO BELIVE ON THE CALL CENTER PEOPLE'S COMMITMENTS THEY ARE ALL SAME AND DO FALSE COMMITMENTS AND WASTE LOT OF TIME BY HOLDING OUR CALLS.

ITS AGAIN MY SERIOUS ADVICEE NOT TO BELIVE ON VIDEOCON SERVICES AND APPLIANCES.

since i got the videocon d2h it cause problem, the channels are not viewing properly, they loosing their numbers and ending my TV on a Screen which includes pictures in pictures more than 12 (12 channels on my one tv screen) i complaint abt it the Engineer (they call) came and did something. Day after i got same issue, i call him he told me call to customer care i cannot do anything, i call customer care she told me ur complain is not closed yet we are sending Engineer today, now i got 2-3 day noOne came.

I got no option to change the provider may be TataSky or DishTV. at least TataSky has good software navigation for User

Videocon — WORST SERVICE

I purchased a videocon mobile from HELLO COMMUNICATIONS hyderabad located at ameerpet on 24/5/2010.my mobile IMEI number [protected].I got problem on19th of june and I gave my mobile in authorized service center(SIRI COMMUNICATIONS Khairatabad) on 21st June 2010.From that date to till now 28 July 2010 I didn't get my mobile.Already one month is completed still they are not responding.I send a lot of mails, I called many times to customer cares,they are telling that stock is not available.my jobsheet number:SI1-VG[protected]DW
complaint number:NANIN[protected]IP
Another complaint number: ROV[protected]b
Instead of calling many times I did not get any proper solution from VIDEOCON.


Thanks & Regards
RAVI SANKAR

Videocon D2H — worst service

I bought almost all the electrical appliances of Videocon ,which are quite good. But I got a connection of Videocon d2h which proved me wrong. My customer ID is 72174. Within one or two month one set top which was faulty was changed by the company, but on 14.8.2010 I lost the service of d2h. The receiver was downloading, which was counting 0 to 46 , after 46 it continue to start from 0. I complained to the customer care ,they gave me some instruction, but in vein. They lodged my complaint the number of which is 17037771 and told that my problem will be solved within 24-48 hours. No one came. I again reminded again they gave another number17042391. Some body contacted me, I told the problem and stated him that the same problem was arose when I bought the product, then the receiver was changed, so when you come please bring the another receiver. But he did not, he checked it and declare that the receiver will be changed. I ask him to take my receiver to take with him as it was no use for me. I contacted few days later he replied as their is no stock , when it will arrive, I will take one to you. But no one come. I again reminded the customer care, they gave another number which was stated to be complaint against their engineer No. 17391742 on 24.8.2010. After that ,he came and asked some body to swap the programming which was not done. He told me that my earlier receiver is wet. As it was raining and moisture level was 95-98 %. I told him that it is OK I can dry its moisture with dryer and you can check andsee it.He told no need. He took the receiver new and old both and went away. After that no one came, I again contacted the customer care they gave another No. 17451882. No one came, Ironically each and every time I was told that your complaint has been forwarded/mailed and you will have no need to contact us .your problem will be solved within 24-48 hrs. or 2.10 pm, 4.00 pm or 8.00 pm or 10.00 pm. I am tired, The Company has changed to be a big cheat because of cost cutting, they have appointed their screw driver brand engineer, who have no man power or time to attend the customer and report the company the wrong information about customer. I know that it was a system application fault, it can be rectified by patch up CD or formatted it and re-install the application that may take 5 minutes hardly. But, after assurance given by the Sr. Executive Mr. Abhishek, no action has been taken till this date and time. If any body, who is going to take any DTH connection, please abstain from Videocon d2h opt for another one.

yes. Videocon d2h provides [censored]all services.

Videocon D2H — Worst Services

I have recharged my videocon D2H from recharge voucher of 300 rs. But Videocon says this recharge pin has already been consumed by other customer.& it's there mistake of having same recharge pin on two vouchers. but they are not accepting it at all.....instead they told me that, if i want i can get remove D2h.

they are not at all respecting customers.

Please do not buy Videocon D2H at any time. very worst Services.

I need to log complaint against them.

Please guide me.

Mayur Kher
[protected]

Dear Mr. Kher,

In reference to your complaint regarding the Recharge voucher Issue. We would like to inform you that the same has been resolved.

We are truly sorry about the inconvenience caused to you. Should you have any pending queries or issues, Please feel free to contact our Customer Care.

• [protected]Toll Free)
• [protected]Normal charges apply)
• [protected] (Normal charges apply)
• [protected] (Normal charges apply)

For details of all our Products and Services you may visit our Website www.videocond2h.com.

We endeavor to provide you with our best services.

Regards,
Videocon d2h Team

Dear Sir

Your sound is poor.

Videocon — Worst Service Ever

I have purchased videocon TV in month of April-11. On 22-September-11 there was a problem in TV's display, so have registered a complaint regarding the same. Person from service centre came and check the same, and informed that problem with display. And there after no calls or follow up whatsoever from them. I m following the same from last 20 days but no reply till date.

I went to CROMA (Vile-Parle West) from where TV was purchased, but the same story repeated there.

I request to please refund my money back as no more interested in the product.

Videocon — Worst Service from Videocon

Hi,

Until now i have not see any company provide such horrible service for their products, i have logged more than 5 complaints till today and the Services engg has never visited my place to fix the issue.

We bought a videocon washing machine which around 5 year back.. we used it for few years and after which it started giving some problems... now till the date nobody at videocon has been able to help us out.
I would stongly recommend that its the worst of the worst of the worts comsumer company, and never would i buy any of their products again.


More details Please call me on [protected].

Videocon D2H — not support customer care

not support customer care or not recive my Complent box problem......
Packege not chenge

Now the problem is solved. I hope I don't have to call u again in future!

Videocon D2H — No signal received

My VIDOCON d2h customer ID is 65856210. No signal received. Toll free number[protected] is busy. Need restoration

wrong diduction balance and not responcing properly

I am using videocon sim and today suddenly 10 rs got deducted from my balance and for what reason they have deducted my balance i called out to there customer care but they are not responding me properly and they cut the phone