[Resolved]  Videocon Fridge — not cooling since purchase

We have purchase a Videocon double door fridge from next showroom, Mumbai on 25th June 2008. After 2nd day of purchase we found it was not cooling properly but we thought it might be taking time because it was new.
Now we have shifted to Delhi & after 3months of purchase now the fridge is not at all cooling, regarding this we already had put in number of complaints with their service center.
According to their people their was a problem in compressor which they opened and filled gas & all but again after a day it wasn't working. After calling them again several times another service engineer visited us and he gave us a technical explanation for the same to which we don't understand and he continued on saying it will be rectified after cleaning and fixing this problem. But entire exercise was of no use and wastage of time. As we till date have a fridge which in no working condition at all even though its under Warranty. And god knows what Videocon people will do next.

It is too much mental tension for us as family & finally we requested Videocon people to replace the fridge with a new one. Because it is under warranty or immediately resolve the technical fault in our present fridge as our day to day activity & family life is affected with not having a workable fridge in the house.

We request u to please help us in finding a solution for this problem.