Videocon / Fridge — Complaint not being attended

Address:

Ahmedabad, Gujarat

I had made a complaint to the customer care for the problem in my Refrigerators of my make Videconn 222SDX.I had made the complaint and the complaint no.given to me is AHM[protected], and was informed that Mr.Jaymin Patel will visit for the issue but despite several reminders to the customer care the technician is not visiting and when finally visiting, he says that it is an old fridge a nd it can t be repaired although i purchased it in 2007 only. He says the parts are not available and cannot be repaired.Kindly look into the matter and do the needful.

regards

Similarly my complaint no.AHM[protected], has also not been attended