Videocon Industries Ltd. — direr not working

sir,
i have given complant on 16.01.09.at 4.15pm at your call center phone no is 39404040.
my complant no is CHE[protected] all moust 40 days gone. till this day the above complant was not solve. i have given saverl reminder to you call center. as follow.

1, on 19.01.09. to mr. deepak at 7.15pm,

2, on 21.01.09 to mr.gayes at 9.55am.

3, on 21.01.09 to mr.jeosee at 5.10pm,

4, on 28.01.09, to at1.30pm

5, on 11.02.09 to mr.anil at 10.40am

6, on 28.02, 09 to mr, deepak,

all saying one your complant will get slove with in 2days,

how many 2days gone..

now the date is 2.3.09.

complaint given on 16.01.09.

pls slove the issue