Videocon Prepaid Mobile Service — Wrong billing for ISD calls

Address:

Tiruchirappalli, Tamil Nadu

Mine videocon no. [protected]. I used to do ISD calls frequently so i added the gulf rate cutter of rs 27. But the Gulf rate per min should come to rs 7 per min but they have deducted rs 12 per min.I keep on trying for customer care (198) but they cut the calls in between. No customer care center in trichy.

I want my money to be refunded. No one ready to hear our grievances,