Videocon Sensi Logic Washing Machine — Faulty circuit of washing machine

Complaint no. MHVJ23164 lodged with Macotex, a franchisee of Videocon. I lodged a complaint after my machine stopped working in November 2007. The call centre informed me that the engineer will visit in 24 hours. However he didnt turn up and I had to get it temporarily fixed from a local shop. The machine started working but its functioning was erratic especially the spin function. The videocon engineer Mr Ali turned up after 2 days and said that I would have to pay up Rs 1500for a new circuit inspite of my machine being under warranty upto Dec 2007. Till today, my complaint lies unattended by Videocon. I am dejected by their attitude and while I have decided not to purchase any videocon product ever in future, I want justice done to me. I want my faulty circuit replaced by videocon free of cost as promised by them. Please help me.