[Resolved]  Videocon SIM Card — Offer offered but not given

Address:

Thane, Maharashtra

I got a sms on my mobile to recharge for Rs.10/- and get 20 local minutes free and free minutes will be credited in next 48 hours but not received the same even after 72 hours. So I called Videocon customer care for raising a complaint and was assured by one of the executive that due to system problems credits were not given and was promised that will be given once problem is resolved but was still not given so I again called customer care with the previous complaint number and was informed to consult with the local recharge dealer to call them from their demo number and if they refuse to call then dispute with them.

Very pathetic service given from the Videocon people.