[Resolved]  Virgin Mobile India — Complaint for Virgin Mobile Service (India-Gujarat)

Dear Sir,
I have bought a Virgin Mobile from Het Communication. (Rajkot-Gujarat-India). My Virgin phone is VKwel ( MEID : A[protected]D2) & Sim no is [protected]. This is Gujarat’s number and I am using in Gujarat circle. Which is my local network. But company charge me as roaming.
I complained to customer care about five times, In ten days. But there neither any reply nor any actions taken by virgin mobile company.
The customer care is always replied me that “Your Complain will be surely solved in 24 hours". But still 10 days (240 hrs) of complain the problem is still ahead.
till today near about my 600/- Rs are deducted for incoming and outging Roaming plan. and Still deducting...
Please Inform me, And Follow this Complain.
Abbas S. Digoswala
[protected].
Morbi.India
[protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

i have brought a virgin vbond handset c5005, imei: 801301e8 from tele system kota, rajasthan on 1 may 2009 . after 2 month my mobile display is not working . it did not break .service centre's person says that it will change at cost of 600.but my mobile is in warrenty period.please tell me what should i do.
my contact no. [protected]
add. 588 mahaveer nagar 2 kota, rajasthan

please post a reply soon.
thank you
i have brought a virgin vbond handset c5005, imei: 801301e8 from tele system kota, rajasthan on 1 may 2009 . after 2 month my mobile display is not working . it did not break .service centre's person says that it will change at cost of 600.but my mobile is in warrenty period.please tell me what should i do.
my contact no. [protected]
add. 588 mahaveer nagar 2 kota, rajasthan

please post a reply soon.
thank you
hi,
i m MR. SAHIL MOHAMMADHANIF PATEL, I WAS PURCHASED VERGIN MOBILE IN LAST FEW DAYS, BUT I M NOT COMPLITLY SATISFY.BEACOUSE THAT MOBILE WAS DEFECTIVE,
SO PLEASE HELP ME, AND YOU SHOULD INCREASE YOUR MAINTANCES OF MOBILE AND GIVE PEOPLE MOST ATRACTIVE & BEST MOBLE
PLEASE NOTE MY COMPLAINT & MUST FOLLOW.



SAHIL PATEL
hi, this is Dharmender Rathor, I have a virgin mobile handset, i have face many problems for its. I think, i have not seen wrost company, wrost services, And wrost employe in virgin mobile.I went in noida sec-25, SPICE MALL, 1/9/2009.regarding my sim rejected problem, there on counter MR. NITIN [protected] meet to me.MR. NITIN charged to me per sim RS.300/-, but its actual cost only RS.99/-.SO in my persepsone VIRGIN mobile company very wrost company.so i suggest to all guys, plz don't purchase any virgin mobile, that means GHATIYA MOBILE, and GHATIYA EMPLOYE ( MR. NITIN )


DHARMENDER RATHOR
[protected]
Dear sir

give me a virgin mobile service center in rajkot (gujarat)

give me a addresh pls
I FOND A PRBLEM IN MY SET,

ITS HEAD PHON CONNECTOR PORT IS NOT WORKIN .
i wants
virgin service center number
how i ask my balasnce
how i do my recharge
Dear Sir,

I m a virgin mobile custmore, sir virgin mobile sim card clossed from some time.sir pls provide this sim actvation, & pls provide activation code my mail.id. my sim no. [protected]


regards
bipin kumar rathore
[protected]
Dear Sir / Madam,

This is to inform you that few days ago I had lost my virgin mobile bearing no.[protected] at Kolkata,

I had informed customer care about this repeatedly to disconnect the line but of no use, So, This is the last & final time I am requesting you'll to disconnect as soon as possible Otherwise from Tommorrow I will not be responsible for any missuse from above mentioned no.

Thanking You,
Jeetu Balmiki
i want a new post paid connection of virgin kindly get me, and give me information of the executive contact no for purchasing the new sim card.


virendra kumar pathak
contact no -- [protected]
Noida
Hi,
I bought a new virgin handset. Its been 2 months that bought it and since then it has happend very often that my hanset doesn'y switch on. Even if try to charge it but still it remains switch off.

Please let me know what should be done. its really irritating to face such problems with a new handset.

Br,
Subrat
TO,
VIRGIN MOBLE
MUMBAI



MY NAME IS ASHISH BASANT PATEL. I AM STAY IN VASAI ROAD EAST.DIST. THANE IN MUMBAI. I HAD LOSS OUR MOBILE PHONE WITH SIMCARD MY PHONE NO IS [protected].
PLZ .NOTE MY COMPLAINTS AND TAKE ACTION. IF I WANT SAME PHONE NO IN GSM(OR CDMA) THAN WHAT CAN I DO.

THANKING YOU,

ASHISH PATEL
hai sir iam srinivas in medak no distributor in medak you kindly tell the process to i will intrested to take the dealership in medak town i responding you your answer to my contact mobile number is [protected] or email id is srinivas.[protected]@gmail.com thanking you
pls tell me the your service center in faridabad . & also i wana change my handset if you have best option than tell me . i m facing problem in my handset so many time my phone is not working it shows the the signal but if sombody try to call it shows not reachable. pls sugges better option . bcos this is my
official number & i m loosing my bussiness .

Regards

Atul joshi
[protected]
hii myself sajid and im a b.tech student somebody stolen my vergin mobile ..i belong kota city from rajasthan india...my vergin mobile no is [protected] what the procedure that i get my mobile back it is a huawei c2906 model..if some body help me plz contect me mo another mo no is [protected]
respected sir i have lost my sim card whose no. is [protected] so i want 2 buy a new sim card of same number please tell me the procedure as soon as possible thanking you
From last one month, I'm searching the service center of virgin (ZTE) bt customer care people also not giving the proper response . They given me three address Bangalore(Indira Nagar - these peple telling our authorization has been cancelled for virgin mob(ZTE).[protected] / [protected]) second Bangalore(Basvangudi- these peple r also telling our authorization has been cancelled for virgin mob(ZTE) [protected] / [protected]) another one Mahalakshmipuram-[protected] / [protected] / 23125245 /[protected] through this no . i'm not getting any resp.can u tell me exact address in bangalore where is ur service center. ur company cheating to people . if can't give the service then why u selling the cell phone . and ur customer care people don't have updare information... what rubbish. i[censored]pdate inf send at my mail address . my
Mob no. [protected] and
[protected]@rediffmail.com
or [protected]@gmail.com
They given me three address Bangalore(Indira Nagar - these peple telling our authorization has been cancelled for virgin mob(ZTE).[protected] / [protected]) second Bangalore(Basvangudi- these peple r also telling our authorization has been cancelled for virgin mob(ZTE) [protected] / [protected]) another one Mahalakshmipuram-[protected] / [protected] / 23125245 /[protected] through this no . i'm not getting any i[censored]pdate inf send at my mail address . my
From last one month, I'm searching the service center of virgin (ZTE) bt customer care people also not giving the proper response . They given me three address B ur company cheating to people . if can't give the service then why u selling the cell phone . and ur customer care people don't have updare information... what rubbish. i[censored]pdate inf send at my mail address . my
Mob no. [protected] and
[protected]@rediffmail.com
or [protected]@gmail.com
Dear sir, i M from ghaziabad and i have purchase a virgin set(huwai C 5589) from TOUCH PALACE pratap vihar gzb. at 14aug, 2009 after two month my mobile creat a charging provelm and i have see my set to authorised service center SAI COMMUNICATION ghanta ghar GZB. but they can not solve the provelem and they give me dio and say that you have take new set from the shop where you have purchase this set .lekin abhi tak four months ho chuke hai mujhe set nahi mila hai .mujhe is case me jaldi reply bhejo nahi to mujhe majaburan is case ko consumer court me dalna padega jo ki aapke liye achchaa nahi hoga.
distrivutyer ka naam sanjeev hai.Our shopkeeper ka naam NITIN GUPTA our unka mob. no.[protected] hai .
My Mob.no.[protected]
My hand set no.is VJazz(HUWAI C-5589)
mujhe is case me jaldi rply bhejo
meri EMail ID [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Virgin Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    162
    Pending
    0
    Resolved
    87
    Virgin Mobile India Phone
    +91 22 661 5924
    Virgin Mobile India Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Virgin Mobile India contact information