Vodafone — false unlimited data plans

Address:

Ahmedabad, Gujarat

Respected sir/madam,
Two months back i had purchased vodafone k3570 usb stick. During that time vodafone had not launched its 3g service wherein bsnl and tata docomo had already launched their service.So vodafone used to lure customers by giving them false promises.One such promise was that they will offer unlimited internet on that dongle for a year for rs6999. It was advanced rental scheme(I think kept advanced rental on purpose).They even claimed that once 3g starts you will be able to access internet at 3g speeds.But alas after launching 3g they never kept their word and transferred us to 2g plan.Now they say opt new plans for 3g and let your money go.That means they will keep our rs 6999 and want us to take new 3g plan. Just to confuse customer they say your stick supports 3g but you wont get 3g.Vodafone can change its plan for new customers but what about commitment made to old customers who put on faith in them and paid money in advance.Please look into this.The number of card in dongle is [protected].
Thank you