[Resolved]  Vodafone — hold my services ([protected])

Hi,

This is Mahendra Kumar Shukla from HCL Technologies Ltd.-Noida, has been taken corporate connection on 17th Dec,07 number is ([protected]) from your sales agent (DSC Noida) Mr. A.K. Varma his mobile number is ([protected]). I have paid 250 Rs. Cash for this connection. I asked Mr. Varma for providing me the 250 Rs. receipts. He didn’t provide me any received of this amount. Any how he couldn’t provide me any receipt. After that he assured me your number will be started from 18-dec-07. Why are you asking for the receipt, I have paid your amount online?
As per his assurance, my number had been working successfully during 18-dec-07 to 31-dec-07, finally I was satisfied but my service holed on 01-jan-07 due to cheque bounce. I conformed this from Vodaphone customer care. They replied, your services have been hold due to cheque bounce,. I was shocked and worried as I have distributed my number to my friends and my family. Finally I decided to call Mr A.K. Verma. I called to Mr Varma for discussing this issue. He replied, I have paid your amount through cheque. Again I shocked because I did not give any cheque to Mr. Varma. I only gave the cash amount of 250 Rs to Mr. Varma. According to Mr. A.K. Varma (sales agent) he put the cheque of another person in Vodaphone office which was favoring my number ([protected]) due to not accepting the cash payment from the Vodaphone office. The cheque was issued from ING Vasiya Bank cheque no is (265856). Mr Varma gave me too many contacts (Mr. Ateek Kaushik -[protected], Mr. Ranjeet -[protected] and Miss. Usha – [protected]) for discussing this issue. I talk to everybody but finally got no update. Everybody was trying to make me fool.
Now this time, I was very frustrated and bothered. Such persons like Mr A.K Verma - [protected], Mr. Ateek Kaushik -[protected], Mr. Ranjeet -[protected] and Miss. Usha – [protected] are misguiding your customers I have no personal hatred towards these guys but being a reputed company these guys are not sending good message to your customers.
Requesting you to please resolve my problem as my family is also suffering this issue. Please take a stern action against these guys (above mentioned) who are creating a bed image of a reputed company (Vodaphone)

Many Thanks.

Yours Cordial,

Mahendra Kumar Shukla
HCL Technologies Ltd.
mahendra.[protected]@yahoo.com
[protected], [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir / Madam,


Earlier I was using Aircel connection (No.- [protected]) which was port to Vodafone (Relationship no.- 1.[protected] in the month of July'15.All the dues are cleared.But yesterday I got a call from Aircel saying Rs.391/- was due because of which they have disconnected my line.I have made the payment of Rs.391/- yesterday itself (receipt copy is enclosed through attachment).But still they have yet not started the line.I am even getting some message frequently from tomorrow written "Sim not provisioned.Error Code - MM#2".


Kindly look into the matter and startup my line soon as I am facing a lot of problems due to this disconnection.


With Regards
Rabi Shankar
M: [protected]

Lalit Projects Pvt. Ltd.
404 Mangalam,
24 Hemant Basu Sarani,
Kolkata - 700 00

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