Vodafone — when ever i restart my mobile phone automatically 2 Rs is charged from my vodafone connection

When ever I switch on my mobile phone Rs. 2 is automatically charged from my main balance. I talked to the customer care but they are very much reluctant to the problem and they just passed it by saying its a problem from nokia since I am using a nokia handset.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Dear,
this must be a software running underlying the set. First of all is it a new of a used set. Many people have the theft safe softwares installed on their mobile to save the cellphones from theft. So these type of software send an sms to a number mentioned while installation on every restart. I would suggest you to check the statement and the sms's sent from your mobile and get the software removed from your cellphone
i am too having the same problem with my nokia 6600
i had installed earlier an antitheft software
but how i have formated my phone
but still the problem exists
i get a message
your last call charge was .99 paisa
i get this message 2 times
so 2 rs gets deducted
what to do

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information