[Resolved] Vodafone — Deduction of amount | |||
My problem is not solved. I want to know when my problem will be solved. This incident really hurts me.. Vodafone customer care executive are not ready to help me, My problem is very serious. I want your attention on following Mobile issue. If company is not ready to help its customer then why people will purchase sim from company. They are only arguing not do their work sincerely.There behavior is very bad. Vodafone provides worst service to its customer. They only change there commitments. First they promise to solve the problem, but now they playing game with me and other customer. I am not going to leave this issue. Because they are cheating they are cheating customer for last two years. My contact number is [protected]. Please contact me in this number. I want your attention on following matter. Because these is very serious case. Rs 320 was debited from my wallet. Previous issue hurts me a lot. Please credit the deduction amount to my account which I have mentioned on 1st march 2012. I want to know the reason why debited amount is not credited to my account. Is there any dispute regarding mobile recharge related problem. Please reply back to my message. Delivered report was 100 % successful. The retailer is not ready to refund the deduction amount. I am in confusion . I am confused. Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support Mar 06, 2012 Vodafone India Customer Care's response Hi Kali Das, We called, but your phone was switched off. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you to address the matter. Regards, Vodafone Customer Care Verified Support Mar 06, 2012 Vodafone India Customer Care's response Hello Kali Das, Please share the following details so that we may be able to address the matter at the earliest: 1. The source of recharge. (Vodafone website, Bank website, Vodafone SSK, Bank ATM) 2. The card used for the recharge with bank name (debit/credit/maestro/visa etc..) 3. Date of transaction 4. Time of transaction 5. Transaction id 6. Amount recharged 7. Was the payment successful? 8. Failure response (if available) Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help. Regards, Vodafone Customer Care, Orissa Verified Support Mar 13, 2012 Vodafone India Customer Care's response Hi Kali Das, We are unable to get in touch with you on the given numbers. Kindly share the best time to reach you. We're keen to assist you with your concern. Regards, Vodafone Customer Care, Orissa | |||
 11 Comments | |||
Comments
Sir,
My Name is kali Das, I am from Berhampur. Today due to confusion Rs320 was debited from my wallet. Please help me to refund back thedebited amount, I have tried to call the person but his mobile was switched off. This is the first time I am facing problem. My MOBILE PHONE NUMBER IS [protected], But due to confusion I told my number is [protected].and Rs 320 was debited from my wallet. My SBI ACC NUMBER - [protected].. Please credit the debited Amount to my SBI acc. I love your service.
Thanking You
Your's Faithfully,
Kali Das
Khodhasinghi Kalinganager Plot No - 9 Phage -2
District - Ganjam
Berhampur- 760010
My Name is kali Das, I am from Berhampur. Today due to confusion Rs320 was debited from my wallet. Please help me to refund back thedebited amount, I have tried to call the person but his mobile was switched off. This is the first time I am facing problem. My MOBILE PHONE NUMBER IS [protected], But due to confusion I told my number is [protected].and Rs 320 was debited from my wallet. My SBI ACC NUMBER - [protected].. Please credit the debited Amount to my SBI acc. I love your service.
Thanking You
Your's Faithfully,
Kali Das
Khodhasinghi Kalinganager Plot No - 9 Phage -2
District - Ganjam
Berhampur- 760010
Respected Sir,
I want to know why deduction of amount was not credited to my SBI acc which I mentioned on 1st march 2012. I want to know the reason why the deducted amount was not credited to my ACC. Sir due to loss of memory, I forgot my mobile phone number . My mobile phone number [protected] instead of it I mentioned wrong number [protected] for which Rs 320 was debited from my wallet that's really hurts me. I want your attention regarding deduction of amount. I hope that my problem will be solved within short time. Please Reply back to my comment.
Thanking You,
Yours Faithfully,
Kali Das
Khodhasinghi Kalinganager plot no -9
District - Ganjam
State - Odisha
Berhampur - 760010
I want to know why deduction of amount was not credited to my SBI acc which I mentioned on 1st march 2012. I want to know the reason why the deducted amount was not credited to my ACC. Sir due to loss of memory, I forgot my mobile phone number . My mobile phone number [protected] instead of it I mentioned wrong number [protected] for which Rs 320 was debited from my wallet that's really hurts me. I want your attention regarding deduction of amount. I hope that my problem will be solved within short time. Please Reply back to my comment.
Thanking You,
Yours Faithfully,
Kali Das
Khodhasinghi Kalinganager plot no -9
District - Ganjam
State - Odisha
Berhampur - 760010
Sir,
My phone was switch off because, I use these number for internet and gprs. You can call me in this number [protected]. Because I use this sim for doungle and internet connection. Please help me as soon as possible to overcome my mobile related problem. I want to know whether the deduction of amount will be credited in my sbi acc number which I mentioned on 1st march 2012. Please reply back to my message.
Thanking You,
Yours faithfully,
Kali Das.
Phone number - [protected]
My phone was switch off because, I use these number for internet and gprs. You can call me in this number [protected]. Because I use this sim for doungle and internet connection. Please help me as soon as possible to overcome my mobile related problem. I want to know whether the deduction of amount will be credited in my sbi acc number which I mentioned on 1st march 2012. Please reply back to my message.
Thanking You,
Yours faithfully,
Kali Das.
Phone number - [protected]
Dear Sir / Madam,
I want to know when my problem will be solved. It is vodafone. I am confident that my problem will be solved within limited period of time. I have mentioned all details which you ask me to mention. But I am very anxious to know when my problem will be solved. This incident really hurts me. I have made three time error due to confusion for which Rs320 was debited from my wallet. Please reply back what things are needed for tackling my serious problem. I am ready to provide all details. I am in confusion, . Please reply back or contact me in this number [protected].
Thanking You,
Yours Faithfully,
Kali Das.
Phone no - [protected]
I want to know when my problem will be solved. It is vodafone. I am confident that my problem will be solved within limited period of time. I have mentioned all details which you ask me to mention. But I am very anxious to know when my problem will be solved. This incident really hurts me. I have made three time error due to confusion for which Rs320 was debited from my wallet. Please reply back what things are needed for tackling my serious problem. I am ready to provide all details. I am in confusion, . Please reply back or contact me in this number [protected].
Thanking You,
Yours Faithfully,
Kali Das.
Phone no - [protected]
Comments
1 hours 18 minutes ago by kali_das
Respected Sir/Madam,
My problem is not solved till now. All ready 5 days over . I want to when my problem will be solved. Till now debited amount of Rs 320 is not credited to my account. I think corruption play a major role for which debited amount is not credited to my account. I have mention my sbi acc no on 1st march 2012. I want to know why debited amount is not credited to my account. This incident really bothers me. I ant your attention on following mobile related problem. It was not my fault for which Rs 320 was debited from me. I asked the retailer to credited the debited amount. But he is not ready to listen. I hope my problem will be solved within limited period of time. Please reply back to my message or you may call me in this number [protected]. I am 100 % sure recharge was successful . The owner has shown me mobile recharge successful status. I don't to know whom to complain regarding mobile related problem? This incident really hurts me. Vodofone is always creating problem. Then are many other complain regarding vodafone..
Thanking You,
Yours Faithfully,
Kali Das.
Phone no - [protected]
1 hours 18 minutes ago by kali_das
Respected Sir/Madam,
My problem is not solved till now. All ready 5 days over . I want to when my problem will be solved. Till now debited amount of Rs 320 is not credited to my account. I think corruption play a major role for which debited amount is not credited to my account. I have mention my sbi acc no on 1st march 2012. I want to know why debited amount is not credited to my account. This incident really bothers me. I ant your attention on following mobile related problem. It was not my fault for which Rs 320 was debited from me. I asked the retailer to credited the debited amount. But he is not ready to listen. I hope my problem will be solved within limited period of time. Please reply back to my message or you may call me in this number [protected]. I am 100 % sure recharge was successful . The owner has shown me mobile recharge successful status. I don't to know whom to complain regarding mobile related problem? This incident really hurts me. Vodofone is always creating problem. Then are many other complain regarding vodafone..
Thanking You,
Yours Faithfully,
Kali Das.
Phone no - [protected]
Respected Sir / Mam,
I have given wrong information the debited amount was Rs 420 not Rs320. I got information from mobile outlet owner. He had shown all details about my recharge but he is not ready to give transaction id. I think the details which I have mention is true according to my knowledge. I want your attention regarding mobile related problem. Hope my problem will be solved within limited period of time.Please reply me back.
Thanking You
Yours Faithfully,
Kali Das.
[protected]
I have given wrong information the debited amount was Rs 420 not Rs320. I got information from mobile outlet owner. He had shown all details about my recharge but he is not ready to give transaction id. I think the details which I have mention is true according to my knowledge. I want your attention regarding mobile related problem. Hope my problem will be solved within limited period of time.Please reply me back.
Thanking You
Yours Faithfully,
Kali Das.
[protected]
If you wont solve my problem than see what I am going do. I am going to complain against vodafone to RTI . Vodafone licence will be cancelled and there wont be any vodofone office all over India. Better go to hell. Vodafone service is worst all in all over India.Everybody knows vodafone provide worst service to customer. Nobody interested to use vodafone. I don't care further don't call me.
Respected Sir/Madam,
I am sorry to tell you that my transaction Id has been deleted due to some error. I want to know how important is that transaction id. Actually I got some unnecessary messages, Instead of deleting unnecessary message, I have erased the main transaction id. I want to know without transaction id the debited amount of Rs 320 will not be credited to my account. I want your attention on following mater. I hope my problem will be solved withing limited period of time. I have recharged Rs98 for gprs and Rs 62 for talk time, but due to confusion Rs 320 has been debited from me. I want your concern on following mobile recharge related problem. I am using Sbi debit card - I have recharged Rs 320 on 1st march 2012 on morning 8.45 am, I have made two or three time mistake. Due to confusion Rs 320 debited from me. My payment was 100 % successful. The outlet owner who recharge he had shone me the delivered status, I have seen everything was clearly mentioned. I am 100% sure that Rs 320 has been debited. Outlet owner started giving explanation. He is not ready. I only want my problem should be solved within limited period of time. Because the incident which I faced on 1st march 2012 its really hurts me. I was very depressed. I hope your service will provide best service to me. I am providing all details which are required to shot outing the problem. My SBI ACC NO[protected] Transaction No -2672. Recharge amount was Rs 320. I am 100 % sure that recharge was successful. I want to know when my problem will be solved. This incident really hurts me. I want as soon as possible the recharge amount should be credited to my account. Vodafone never fulfills its customers needs. I had faced many problems such as hello tune problem.
Thanking You,
Yours Faithfully,
Kali Das.
Phone number - [protected]
I am sorry to tell you that my transaction Id has been deleted due to some error. I want to know how important is that transaction id. Actually I got some unnecessary messages, Instead of deleting unnecessary message, I have erased the main transaction id. I want to know without transaction id the debited amount of Rs 320 will not be credited to my account. I want your attention on following mater. I hope my problem will be solved withing limited period of time. I have recharged Rs98 for gprs and Rs 62 for talk time, but due to confusion Rs 320 has been debited from me. I want your concern on following mobile recharge related problem. I am using Sbi debit card - I have recharged Rs 320 on 1st march 2012 on morning 8.45 am, I have made two or three time mistake. Due to confusion Rs 320 debited from me. My payment was 100 % successful. The outlet owner who recharge he had shone me the delivered status, I have seen everything was clearly mentioned. I am 100% sure that Rs 320 has been debited. Outlet owner started giving explanation. He is not ready. I only want my problem should be solved within limited period of time. Because the incident which I faced on 1st march 2012 its really hurts me. I was very depressed. I hope your service will provide best service to me. I am providing all details which are required to shot outing the problem. My SBI ACC NO[protected] Transaction No -2672. Recharge amount was Rs 320. I am 100 % sure that recharge was successful. I want to know when my problem will be solved. This incident really hurts me. I want as soon as possible the recharge amount should be credited to my account. Vodafone never fulfills its customers needs. I had faced many problems such as hello tune problem.
Thanking You,
Yours Faithfully,
Kali Das.
Phone number - [protected]
My problem is not solved. I want to know when my problem will be solved. This incident really hurts me.. Vodafone customer care executive are not ready to help me, My problem is very serious. I want your attention on following Mobile issue. If company is not ready to help its customer then why people will purchase sim from company. They are only arguing not do their work sincerely.There behavior is very bad. Vodafone provides worst service to its customer. They only change there commitments. First they promise to solve the problem, but now they playing game with me and other customer. I am not going to leave this issue. Because they are cheating they are cheating customer for last two years.
SIR, MY CELL NO. IS [protected]. I AM A MNP CUSTOMER PORTED FROM AIRTEL THINKING THAT THIS PROVIDER (VODAFONE) WILL SERVE BETTER FOR ME. BUT THIS COMPANY HAS LOOTED ME. YESTERDAY ON 05 DEC 12 MY ACCOUNT WAS DEBITED WITH RS.30 FOR SOME SERVICE CALLED MUSIC WHICH I HAD NOT SUBSCRIBED AT ALL. AGAIN SO MUCH SO THAT MY NO. WAS BLOCKED TO CALL TO CUSTOMER CARE(111) & 198 ALSO SO THAT I CANNOT CALL AND DE ACTIVATE THE SERVICE & QUERY. WHEN I MANAGED TO CALL FROM OTHER FRIEND'S MOBILE NO. I WAS REPLIED BU CUSTOMER CARE EXECUTIVE THAT YOU HAVE ACTIVATED THE SERVICE AND YOUR AMOUNT WILL NOT BE REFUNDED. SIR, THIS KIND OF LOOT THE COMPANY ARE DOING , WHY SHOULD NOT THEY BE PENALIZED FOR THIS|? KINDLY LOOK INTO THE MATTER.
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inspite of repeated calls to there customer care i dint get good response.they told me the procedure to discontinue the combo pack wen i msg on that no got a service msg that this service is not active on your number.i called again and wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company.
Now i want to discontinue this service and refund my total amount which is deducted otherwise i have to go consumer court u r not providing good services to the customer i am using vodafone from last 9 yrs wen it was Hutch but now i have to suggest to my relate persons that we shud not use this...