[Resolved] Vodafone — duplicate sim not issued | |||
i would like to make a complaint against vodafone for not providing proper service. because of some external damage my sim card (ph no-[protected]) was not working and i wanted to get a duplicate sim with the same number as soon as possible. Because the sim was of maharashtra state (pune) and i was roaming in jharkhand state (jamshedpur) i had to face a lot of harrassments. i still dont have number with me. i went to the vodafone mini store in jamshedpur with my id proof so as to get a duplicate sim issued. A guy named mr. prem was the only staff there.He had no clue as to what to do, he just said that i will have to go to vodafone head office in ranchi. i enquired with a friend in pune and the vodafone mini store guys there said that i can get the sim if i sent my id proof documents to them through courier. i did that and when my friend was there with the documents they simply denied issuing me a sim.i still dont hav the number with me because of which i am facing huge losses. if this is the way people work at vodafone then i am sorry to say this is the worst service provider i have ever used. if vodafone doesnt care about its customer then i think it should close down its operations. very disheartened to see vodafone do this. if any of the vodafone guys care and can solve this problem please revert back at [protected] Was this information helpful? | |||
Dec 29, 2016 Complaint marked as Resolved Verified Support Apr 12, 2012 Vodafone India Customer Care's response Hello Anita, Please share your current contact details and an alternate number here http://bit.ly/HEc6or We'll get back to you with assistance at the earliest. Regards, Vodafone Customer Care Verified Support Mar 28, 2013 Vodafone India Customer Care's response Hello George, We called on your number but there was no response. Please let us know a convenient time between 9AM and 6PM to get back to you with further assistance. Regards, Vodafone Customer Care. | |||
4 Comments | |||
Comments
Idea — duplicatesimnot issued
sir i purchase nokiahand set with idea sim no[protected]on august 2009 on december 2009 i lost my cem i cantact ur service center guntur IDEASERVICE CENTER,ARTI CULLER ARUNDELPET 4TH LINE GUNTUR ANDHRA PRADESH ur people veryfy my adressproof and all but i cannot given information about last recharge and balancce due to this ur people said it is not possible to issue duplicate sim is is correct need your ... and enquary to your service center YOU LOST IDEA CUSTAMERCONTACT NO [protected]
Hi, My phone no is [protected], i have requested to issue a duplicated sim on 2nd April to my mailing address, A-97, sec-19, Dwarka. Everyday i called CC manytimes but no action taken.
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VODAFONE-Delhi — NOT FUNCTIONING OF DUPLICATE SIM
HI,I AM ANIL KUMAR MOB. #[protected] WHICH I AM USING FROM A LONG TIME, NOW WHEN I ASKED FOR DUPLICATE SIM I HAVE RECEIVED THE SAME BUT THE SAME WAS NOT IN FUNCTION, VODAFONE CUSTOMER SERVICE ASK ME TO PERSONALY VISIT THEIR OFFICE WHICH IS NOT POSSIBLE FOR ME. I HAVE SEND SO MANY REMINDERS AND THEIR ARE NOT RESPONDING, I THINK THEY DON'T MIND LOSING ANY CUSTOMER...
TKS N RGDS...ANIL.