[Resolved]  Vodafone — Duplicate SIM not Received

Address:West Delhi, Delhi

I am using Vodafone Postpaid connection from few years but suddenly on 8/02/2013 my mobile get lost, i blocked my SIM same day and the executive confirmed me i will receive the duplicate SIM by courier with in 24 working hours. my SR no is [protected] . but i have not received duplicate Sim till now, even after complaining again and again i.e. SR no [protected] on 11/02/2013 and SR no [protected] on 12/02/2013. It cause me huge loses.

I am very disappointed with such kind of pathetic services.
Kindly look into the matter and help me.
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Dec 15, 2016
Complaint marked as Resolved 
Verified Support
Feb 25, 2013
Vodafone India Customer Care's response
Hello Amitaggarwal,

Thank you for speaking with us. Hope we were able to assist.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Apr 02, 2013
Vodafone India Customer Care's response
Hello Sir/Madam (esharp),

Kindly provide your current and alternate contact numbers here http://bit.ly/Xnwbv5 so that we can address your concern better.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Rapl — Duplicate sim

Hi,


amitaj Her i took sim card with my phone as a prepaid and i used it for 4 months after i received a call from airtel and they said me there ia schem were u call call at 50 paise per min(Local/STD) all over india and 2rs per ISD and they told me this schem will be activated withing 7 working days but it did't happened so i waited they called me after 40days and told me that "Sir this schem is not available for this moment so cant activate it and this was fo prepaid, so i asked for Refund they told me u get this back in 45 working days, i sais : OK " and my number was deactivated on 24 october by me no after so long on february i got bill asking me to pay 4985.00 RS/- I took this bill in Airtel Gallery nere me they told me we cant take this complaint u dont worry u don't Worry nothing will happen but now, i am getting continues call from Airtel "to make the Payment " but why should i pay for the schem which i haven't taken that too i have't got my refund, i have that Sim card with Which is non working since, deactivation so how can i make call from it,

So this is an requast to u that kindly take some action against this, i need your help to solve this

Mob. Sim — courier not received

Sir ,
my courier for Bhopal against doc no.[protected] from meeruth couried on 12.09.09

till now I have not recieve the courier


Regards,

Naveen soni
[protected]
(Bhopal) M.P.
I am Neha Agagrwal having no: [protected]

I am using Vodafone Postpaid connection from few years but suddenly on 8/02/2013 my mobile get lost, i blocked my SIM same day and the executive confirmed me i will receive the duplicate SIM by courier with in 24 working hours. my SR no is [protected] . but i have not received duplicate sim till now, even after complaining again and again i.e. SR no [protected] on 11/02/2013 and SR no [protected] on 12/02/2013. It cause me huge loses.

I am very disappointed with such kind of pathetic services.
Kindly look into the matter and help me.
I lost my phone some 25 days back and I still have not received any SIM from Vodafone. Customer Support keeps saying that its been shipped already but till date it has not been received. Rm at Vodafone end doesnt pick up calls and if he does his total effort is on fooling me. Today I called him twice for sim then he asked me to send him request on mail for this i said its been 2 times already at this he says please do it once more. On asking for courier docket number from which SIM has been sent he just says you'll get it in a day and if i say its been 20 days he hungs up phone. please do something is this matter, i have already put a complaint on vodafone website but am not sure if they are going to consider it.

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