[Resolved]  Vodafone — Complaints

Address:North West Delhi, Delhi

+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 10, 2011
Vodafone India Customer Care's response
Hello Pankaj,

Thanks for writing in to us and for the time on our call, trust we were able to address the issue. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Nov 15, 2011
Vodafone India Customer Care's response
Hello Venkatesh,

Thanks for writing in. Please be informed that we've sent you an email to the email ID regarding the issue. Write to us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Anukumar,

Thanks for writing in. Please visit your nearest Vodafone store with ID proof and address proof. After confirmation and validation of the documents, we will be able to process your request for the call details. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Gunjan,

Thanks for writing to us. We tried calling on the given number, but couldn't get through. Please be assured that we are working on your concern and we'll get back to you shortly with help. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Dec 07, 2011
Vodafone India Customer Care's response
Hi Rahul,

We would like to inform you that you have been charged correctly towards GPRS usage as you have received the data on a pro-rata basis. Email us at vodafonecare.[protected]@vodafone.com for further assistance, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Maharashtra and Goa
Verified Support
Dec 08, 2011
Vodafone India Customer Care's response
Hello Reshma,

We would like to inform you that the numbers 99*****433 & 982*****33 have been disconnected as per your request w.e.f 06/12/11 and 01/04/11. Email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Vikas,

Thanks for speaking with us, trust we were able to help. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Muthu,

Please email your request to vodafonecare.[protected]@vodafone.com or submit a written application at your nearest Vodafone Store so that we may be able to do the needful. You can also reach us at the aforementioned email ID for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 07, 2012
Vodafone India Customer Care's response
Hello Neeraj,

Thanks for your time on our call. We regret any inconvenience caused to you on our part. Please get in touch with us if you require any assistance or have any queries.

Regards,
Vodafone Customer Care, Delhi
Verified Support
Jan 09, 2012
Vodafone India Customer Care's response
Hello Saibabu

Thanks for writing to us. We tried calling on your number but it was switched off. Could you please let us know when would be a good time to call you back? You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 16, 2012
Vodafone India Customer Care's response
Hi Mohan,

We sincerely regret any inconvenience caused. Please share your number with us here http://bit.ly/zMhFm1 so that we may be able to address your concerns better.

Regards,
Vodafone Customer Care
Verified Support
Jan 23, 2012
Vodafone India Customer Care's response
Hello Victor,

Thanks for writing to us. We are working on your concern and we'll get back to you with assistance shortly. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Jan 24, 2012
Vodafone India Customer Care's response
Hi Jimit,

We've forwarded your feedback to the concerned team and are working on resolving the matter in 24 working hours. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Jan 30, 2012
Vodafone India Customer Care's response
Hi Rajiv,

We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Jan 31, 2012
Vodafone India Customer Care's response
Hello Shabbir,

Thanks for the time on the call. Trust we were able to address your concern. Do write to us at vodafonecare.[protected]@vodafone.com or you can also call us on 198 (toll free) for further assistance.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Feb 02, 2012
Vodafone India Customer Care's response
Hi Manpreet,

As conveyed in the email sent to you, we are unable to process a waiver as you have been charged correctly for internet usage. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Feb 10, 2012
Vodafone India Customer Care's response
Hello BSDhani,

We tried calling you but were unable to get through. Please share an alternate number with us here http://bit.ly/A0hnl5 so that we may address your concern at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Feb 13, 2012
Vodafone India Customer Care's response
Hi Sriram,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Feb 14, 2012
Vodafone India Customer Care's response
Hello Vijayaneni,

Thanks for writing to us and for your time on the call. Kindly share the data card number here http://bit.ly/hzNUch for us to help you better. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Chennai
Verified Support
Feb 23, 2012
Vodafone India Customer Care's response
Hello Vignesh,

Thanks for writing to us. Kindly share your number with us at http://bit.ly/yLO0Ta so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 02, 2012
Vodafone India Customer Care's response
Hello Syamasundararao,

We called, but were unable to speak with you. Please note that we have registered your migration request. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 06, 2012
Vodafone India Customer Care's response
Hello Rammamohan,

We regret any inconvenience caused. Please send CAN VVA to 144 to deactivate the service. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 12, 2012
Vodafone India Customer Care's response
Hello Ruthika,

Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/zgZ2EJ we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 15, 2012
Vodafone India Customer Care's response
Hello Nishant,

We called, but were unable to get in touch. Please share an alternate number here http://bit.ly/hzNUch and a convenient time for us to contact you. You can also write to us at corporate.[protected]@vodafone.com from your official email ID for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Mar 24, 2012
Vodafone India Customer Care's response
Hello Anil,

We were unable to reach you on the given number. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to contact you with assistance. You can also email us at vodafonecare.[protected]@vodafone.com, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Mar 27, 2012
Vodafone India Customer Care's response
Hello RogerDsouza,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/GULXFT We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Apr 03, 2012
Vodafone India Customer Care's response
Hello Partap,

We kindly request you to email the complete details of your concern and transaction to vodafonecare.[protected]@vodafone.com so that we may be able to help better. You can also write to us at the aforementioned email ID for assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Apr 19, 2012
Vodafone India Customer Care's response
Hello Vikas,

Please share a convenient time for us to get in touch with you to address the matter.

Regards,
Vodafone Customer Care
Verified Support
Apr 30, 2012
Vodafone India Customer Care's response
Hello Apurba,

Thank you for your time on our call.

Regards,
Vodafone Customer Care
Verified Support
May 15, 2012
Vodafone India Customer Care's response
Hello Sachin,

Please share an alternate contact number with us here http://bit.ly/KJgTr7 so that we may be able to address your concern.

Regards,
Vodafone Customer Care
Verified Support
May 30, 2012
Vodafone India Customer Care's response
Hello Abdul Sami,

Please share your current contact details and an alternate number here http://bit.ly/KRfyPo We'll get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Jun 12, 2012
Vodafone India Customer Care's response
Hello Lavina,

Thanks for writing to us. Kindly share your alternate contact number with us at https://www.vodafone.in/existingusers/hns/pages/h2h.aspx so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Aug 06, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share a suitable time for us to contact you as you were busy when we called you.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Aug 09, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share an alternate number at http://bit.ly/S3UvJW so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Mudassar Bagwan,

Please provide your contact number at http://bit.ly/R7kWUk so that we can address your concern as soon as possible.

Regards,
Vodafone Customer Care.
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Atul Kumar Gupta,

Thank you for your time on the call with our executive. We will get back to you with further assistance in 24 hours.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Dec 28, 2012
Vodafone India Customer Care's response
Hello Rohit,

We regret to inform you that at this time we do not provide call details services for prepaid connections.

Regards,
Vodafone Customer Care, Uttar Pradesh(East)
Verified Support
Jan 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

Thank you for speaking with us. We will get back to you with further assistance in 24 hours. Your service request number is [protected].

Regards,
Vodafone Customer Care, Gujarat.
Verified Support
Mar 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam (vip5786),

Trust we were able to assist. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Verified Support
Jun 09, 2016
Vodafone India Customer Care's response
Hi Aalap_d, We request your cooperation as we are working on your concern. Please be assured we will revert on the same to you within 2 working days. Regards, Vodafone
Complaint comments 

Comments

Vodafone — FESTIVAL BONANZA COMPETITION

I m using number [protected]/ i want to unsubscribe (Festival bonanza competition) company has charged daily 5 rupees from last 4-5 days... I have already called customer services to unsubscribe bt not getting proper responce from c. S.
I want my deducted amount back...
I AGREED...

Vodafone — higher charge per minute on mobile

They were charging 50 paise per second to 60 seconds so far.
From last 5/6 days I am observing higher charge of 60 pase per minute without informing subscribers.
Email was sent on 12/12 till date no response nor we are able to talk to customer service easily.
Vodafone must clarify to subscribers so that we can swich over to cheaper service providers.
Thanks

Vodafone — GPRS balance not credit on 9975012329

Dear Sir/Madam,

I have been recharged by 145 on 15/12/2011 at 7:50 PM,
during that time i got message but balance is not credited still.
on 16th i called to CC. they resister my complain ( [protected])and said your balance will credited by within next 24 hr. but nothing was happen as usual, I again called him and he said me your complain is closed and again resister the complain.


Such kind of misconduct happened again and again, why?
is this a game to you to earn the money?
--
Regards
hitesh
vodafone is very worst customer care and all and totally cheat fellow

Vodafone — vodafone cheating

I have raised the issue of disconnection of my vodafone postpaid number [protected] in the month of september in jayanagar vodafone office then they said one phone number to make a call and ask for the disconnection then I DID the same they said me to pay the bill then I said them to make the final statement then I could make it out but every month they are adding my minimum bill amount though I am not using it if asked for the particular statement then they start speaking in kannada language which I dont know.And atlast on 19th of dec 2011 they are saying me pay more than 1900 which I didnot use it. I asked them why they have included last month bill also but they are not properly giving any explanations I throwed the sim itself after breaking it due to the disgusted billing services in november itself how come the bill is generated when I said them to disconnect.On 19th of dec they are harrasing me lyk hell they are saying that they know how to collect the bill it seems they are just behaving like unprofessionals. I used postpaid for an year in andhara pradesh of number [protected] due to the nice servides provided their I took here also but they are playing with me like hell...very bad part on you vodafone. Train your executives nicely how to spaek with the customers.I am ready to pay each and every penny to get the disonnection from you. Vodafone u lost ur values for the mere amount of 800..good bye will never take your

Vodafone — Trace the number

Sir/Madam,

Could you please let me know the details(name and address) of the number [protected].
I am fed up with the wrong calls from this number. So please help the needful.


Thank you
Deepthi

Vodafone — Fooling Customers to charge Extra bills

This is to bring to your notice the malpractices that Vodafone is following. I am not sure whether higher authority officials are aware of it.

I received a call one month back saying Sir we are reducing your STD call rates to 50 Paise from Re1.
I said fine.
Whereas when i received my bill yesterday; a plan was activated without my knowledge charging 150 Rs and 300 STD mins free and the call rates will be same beyond 300 mins.
This is highly annoying wherein you are misrepresenting(hiding) the information from customer wherein the Comapny claims we are happy to help you.
I have lodged a complaint on Vodaone helpline number and i spoke to Akbar who claimed it will be settled in your next bill(Complaint No:[protected]). Lets see how it goes from here.

Its not the Question of Amount or money but is it ethical and right to do such things?

I am highly Annoyed with such strategies to make money from the company that claims to be best across country.

--
Thanks and Regards
Anurag Goel
[protected]
i want the details and address of the following vodaphone number [protected]. he cheated me 18000. please mail me fast. i need his address. arpita 20th dec 2011.

Vodafone — I Warns You Regarding The Port Out Problem Of 9953000083 !

Dear Vodafone Team

I was using Vodafone no. [protected] but on 14/12/2011, My no. got disconnected from all services. When I approach Vodafone Store regarding the problem then they told me that my no. got Port Out from Vodafone.

Yet I have not made any Port Out request then how this can happen?
I have some points:

1) I have not made any Port Out request.
2) If Porting done then provide me Porting Code & new Network details?
3) If Porting done then on calling [protected], why I am getting response that no. doesn't exist, please check the no. you have dialled.
4) I have made complaint regarding this with Nodal Office on 15/12/2011, my complaint no. is[protected] & Mr. Sanjay is dealing in this but all in vain.
5) The same type of problem occurred with me in August, that time Miss Neha was dealing.

Now, I am giving you time up to 31/12/2011 & requests you to make my no. active.
Otherwise on 02/01/2012, I am going to fire an complaint against Vodafone in Consumer Court.

Thanx & Regards
Sandeep Nehra
[protected]
[protected]@gmail.com

Vodafone — unwanted phone calls and SMS

I am getting unwanted phone calls and messages from a Vodaphone number [protected] from Kerala. Few days earlier I visited Trivandrum for some official purposes, I stayed in a hotel where I gave my contact details while check-in. After coming back to my place, Jharkhand, I am continually getting phone calls and SMS stating they have my video recording in hotel room. The person is threatening me by saying that he will give that video to my office. I am really getting fed up with these anti-social activities.

Kindly help me in this regards, and suggest me what measures should I take.

Vodafone — find last location

Sir,
i want to last location of this vodafone no.[protected]..
this is emergency....plz sir give me the detail..
my mo no. is [protected]

thanks
+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.
i want to know the owner of [protected] and also address of the owner and please send me mail on [protected]@yahoo.com
please it is urgent and compulsory
THANK U...
Dear Sir,

This guy is bothering me...please send me the details of this no. ASAP.

I want a details and address of the below vodafone number. please mail me fast.

Mobile No. is 91-[protected].

Best Regards,
Anil Sharma
[protected] i want the details and address of the above vodafone number. please mail me fast. thanking u
[protected]
I want to know the owner of the above vodafone number.Please mail me fast.getting message from this number.

Vodafone — Fraud on Customers

From last 2 months, Vodafone is charging me for GPRS service. I had deactivated this service in Feb 2010, which is evident from my bill of Feb 2010. Vodafone has without my consent or without any information to me, reactivated this service and they are charging me. I made complaint to Vodafone, escalated to Nodal Officer and then to Appellate Authority but I did not get any relief nor any one was interested to look at it logically. Every one has been given a standard reply.
I have WiFi at home & Office so I do not need GPRS and use WiFi to access internet though Mobile. When I started examining how these charges would have come about, I found a BIG FRAUD being committed by Vodafone of millions of their subscribers. WHAT VODAFONE IS DOING IS AS FOLLOWS:
When you put SIM in any cell, which is 3G or internet enabled then immediately Vodafone software detects it. THEN VODAFONE HACKS INTO YOUR MOBILE AND CHANGES THE SETTING BY WHICH VODAFONE GPRS IS ENABLED AND THIS INTERFERS WITH YOUR WIFI. EVERY FEW SECONDS IT DISCONNECTS WiFi SO DOWNLOADING IS DONE THROUGH VODAFONE GPRS. SINCE ALL THIS IS DONE WITHOUT YOUR CONSENT OR EVEN WITHOUT YOUR KNOWLEDGE, IT IS AN UNETHICAL & ILEGAL HACKING WHICH IS A CRIMINAL OFFENCE. VODAFONE HAS NO LEGAL RIGHT TO CHANGE ANY SETTING OR ANY INFORMATION IN YOUR PHONE WITHOUT YOUR CONSENT. VODAFONE IS DOING THIS CRIMINAL ACTIVITY WITH MILIONS OF THEIR SUBSCRIBERS AND COLLECTING CRORES FRAUDANTLY.

I invite all the Vodafone customers to forward complaint to TRAI and this consumer forum.

Vodafone — call with isd code +92

call with isd code +92
Hii,

today ,29th Dec 2011, tuesday at 11:29 am, i receieved a call from [protected]. It have no knowledge that call is from where? Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

regards,
Pratik Shah
[protected]

Vodafone — conversion of postpaid to

Respected sir,
I on 23rd December applied for the conversion of my mobile phone number [protected] from prepaid to postpaid. i visited the vodafone store on 23rdn december at ansal plaza, south delhi, new delhi. my token number was 243 at the store and i met mr mrinal there who then send me to mr.lakshaya for the conversion.i waited for around 1 hour at the store as Mr.Lakshaya was busy in his some personal work inside with some police constable. after 1 hour he came and finally took my application along with the forms and my original postpaid sim card and i deposited an amount of Rs.
300 at the vodafone store kiosk. he gave me a new sim vide number [protected] HLR1 but it is not activated yet. after waiting on 28th december i called the customer care vide complaint no[protected] and spoke to Mr.Divakar who assured me a call back within 24 hrs but i received no call from the customer care. i am waiting to get my card converted without visiting again the vodafone store as it is not my fault
Regards
Shashank Singh
[protected]

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