[Resolved] Vodafone — Offer not activated | |||
Dear sir, I talk with vodafone customer care on 25/11/12 about offers and they tell the offers and immediately i recharged (offer recharge with 48, 2sec/1paise, validity 6 months). but i not activated that offer until today. present my calls charged 1.2paise per 1sec. what is ur problem and why not activated that offer until now. Regards, Hanumanthu. [protected]. Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Dec 22, 2011 Vodafone India Customer Care's response Hello Husseinkapasi, Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/uS4WAl so that we may assist you better. For any other assistance you can call us on 198. Regards, Vodafone Customer Care Verified Support Nov 29, 2012 Vodafone India Customer Care's response Hello Hanumanthu, Our team is working on your concern. We will get back to you with further assistance in 48 working hours. Thank you for your patience. Regards, Vodafone Customer Care, Andhra Pradesh | |||
 5 Comments | |||
Comments
Dear sir
This is a comment regarding poor service of Vodaphone Company. I made a booking for a connection on 21st Februray 2011. I have a mobile pre paid connection of airtel bearing no. [protected]. Booking was done for a post paid connection. After making the connection the employee of your company said that your connection will get started after 7 days & instead of that he took Rs.250/- from me as a security & ID proof. The vodaphone company misguided me & I have applied for change my plan from airtel to Vodaphone. The Company has changed the plan in papers only.
I had also applied mobile no. portability on about 22nd February 2011 to airtel and they sent a UPC code no.AD 342834, I informed about this code no.to Vodaphone company and the company assured me that they will actvate the connection with in 7 days. After this there is no response from Vodaphone. More than 7 days past but the connection is still not activated. Then I made an enquiry from the Vodaphone Customer care officer on his mobile no. bearing [protected].This is the no.from which I was told about the plan of vodaphone and he told me that they are unable to activate the no.because the request sent by them to airtel was refused by saying that this no.is in the name of company but when I enquired from the airtel customer care and also from airtel showroom, they informed me that this no. is in the name of Amit Ajitabh and there is no error from their side.I again informed the same to the Vodaphone Customer care officer and he said that he’s going to sort out my problem within 48 hours.
I am very sorry to say that I am facing much problem due to this type of service. I called your customer care officer on the above mentioned no.and complaint on number of times but it seems like vodaphone mobile doesn’t care about its customer. The last call I made on 5th March 2011 at around 6.00 p.m. What the Bluddy treatment you guys are giving to your customers.
as a telecom company, a new brand in INDIA don’t know how to do their work and provide customer satisfaction, Please take urgent action and activate my number as early as possible otherwise I was constrained to make a complaint against you.
I hope u will look forward in these type of matters and pressurize service providers to keep the commitments given through plans while marketing in sweet words.
Thanks and Regards
Kiran Singh, Advocate
W/o Sh. Amit Ajitabh,186-A,
Gautam Nagar, Yusuf Sarai, New Delhi-110049
[protected],[protected]
.
This is a comment regarding poor service of Vodaphone Company. I made a booking for a connection on 21st Februray 2011. I have a mobile pre paid connection of airtel bearing no. [protected]. Booking was done for a post paid connection. After making the connection the employee of your company said that your connection will get started after 7 days & instead of that he took Rs.250/- from me as a security & ID proof. The vodaphone company misguided me & I have applied for change my plan from airtel to Vodaphone. The Company has changed the plan in papers only.
I had also applied mobile no. portability on about 22nd February 2011 to airtel and they sent a UPC code no.AD 342834, I informed about this code no.to Vodaphone company and the company assured me that they will actvate the connection with in 7 days. After this there is no response from Vodaphone. More than 7 days past but the connection is still not activated. Then I made an enquiry from the Vodaphone Customer care officer on his mobile no. bearing [protected].This is the no.from which I was told about the plan of vodaphone and he told me that they are unable to activate the no.because the request sent by them to airtel was refused by saying that this no.is in the name of company but when I enquired from the airtel customer care and also from airtel showroom, they informed me that this no. is in the name of Amit Ajitabh and there is no error from their side.I again informed the same to the Vodaphone Customer care officer and he said that he’s going to sort out my problem within 48 hours.
I am very sorry to say that I am facing much problem due to this type of service. I called your customer care officer on the above mentioned no.and complaint on number of times but it seems like vodaphone mobile doesn’t care about its customer. The last call I made on 5th March 2011 at around 6.00 p.m. What the Bluddy treatment you guys are giving to your customers.
as a telecom company, a new brand in INDIA don’t know how to do their work and provide customer satisfaction, Please take urgent action and activate my number as early as possible otherwise I was constrained to make a complaint against you.
I hope u will look forward in these type of matters and pressurize service providers to keep the commitments given through plans while marketing in sweet words.
Thanks and Regards
Kiran Singh, Advocate
W/o Sh. Amit Ajitabh,186-A,
Gautam Nagar, Yusuf Sarai, New Delhi-110049
[protected],[protected]
.
Vodafone — Offer Problem
Today i made a recharge of Rs58 on my vodafone number [protected] which is first showed on vodafone website that it will provide you 5GB data usage for 15 days but when i recharged i got only 1GB data When i call their customer care they said that the offer is changed,if offer is changed then why don't they made changes on the website. Due to their irresponsible service i got problems.So i want them to give me 5GB data.I don't want further explanation or any apology.Vodafone — Plan offered is not activated
This is to bring to your notice that i was given false plan and commitment from Vodafone. I have recently made applcation from Number porting from Airtel to Vodafone for two numbers.I was given the following plans below but when i contact the customer care i found out that Rental waiver of 100 Rs and additional 100mins and 100 SMS are not activated on both of my numbers. I also have the offered plan details with me on vodafone letter head.
I hereby kindly request to activate the same on my both number effective with this month without any further delays.
Dear Sir,
Until the offer is not activated.wt is ur problem and pls respond to my quiry as soon as possible.
Regards,
Hanumanthu
[protected]
Until the offer is not activated.wt is ur problem and pls respond to my quiry as soon as possible.
Regards,
Hanumanthu
[protected]
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Vodafone — ACTIVATION PENDING FOR MORE THAN 4 DAYS
I have purchased vodafone prepaid connection on 24.01.2011 at sector 10, Faridabad.But as of now the activation is pending and no response from the local service.
My Vodafone connection no. is [protected].
My contact no. is [protected]