[Resolved] Vodafone — Vodafone Complaints:::Not getting incoming call/SMS from last 4 days | |||
Hi This is regarding my post paid vodfone connMr Nikhil (Mobile No: [protected]) from Airtel has visited to Electronics Niketan our office on 02.07.2013 for airtel connection (special 200/300 with MNP). He fill up my form and collect my document i.e bank account statement and PAN card copy with 250 security amount for porting my number i.e [protected] from Vodafone to airtel. After that he will not responding to anyone some of my other collogues are also port his number from their subscriber. He is not picking up his phone and not responding to anyone. Also we are getting any response of our request from airtel. After two three days on 05.07.2013 I received call from Vodafone number: [protected] offering me best post paid plan and he will promise me that will not charge any security amount as well as he will cancel my porting request from airtel. And same day he will send an executive to my office his number is : [protected]. Again he collects my document and fills form for postpaid Vodafone connection. On 07.07.2013 my Vodafone postpaid connection is start working. Till that I was not received any call or message from Airtel. On 08.07.2013 evening I have received a message from airtel i.e. Your Airtel services has been started. After that I’m not able to getting any incoming call/SMS on my Vodafone postpaid number. When somebody try to call it says ‘ the vodafone number is out of service’ then I have started calling in Vodafone customer care for the same all stupid guys sitting in the Vodafone customer care are advice me either u will switch of[censored]r mobile, or remove ur sim from ur mobile for 10 minutes and reinsert it or somebody told me check ur call forwarding. Or somebody mam server is not responding. At last they confirm nothing is in their hand and block my number for customer care then i'm not able to call customer care. When I call the person who offer the same Vodafone plan to me the number is: [protected] he advice me go to the Vodafone store. When I reach Vodafone store on 10.07.2013 the executive available in the navyug market Ghaziabad Vodafone store advice me to firstly u should disconnect my airtel number after that ur number is automatically start working. I have called from my airtel number to airtel customer care which is the verification call I told them please don’t verify and disconnect my number from airtel and same has been disconnect within 5 minutes. After that when somebody try to call my number it says ‘ This is not a valid number.’ Its been happening from last four days I’m not getting my incoming call as well as sms and not able to send sms. Only my outgoing is working. Please help me. Priya Pandey Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Dec 03, 2011 Vodafone India Customer Care's response Hello Syedtaahirahmed, Thanks for writing in. Please be assured that in case of a failed online recharge transaction, the amount will be credited back to your bank account within 5-7 working days. Email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198. Regards, Vodafone Customer Care, Karnataka Verified Support Dec 19, 2011 Vodafone India Customer Care's response Hello Pradeep, We regret any inconvenience caused. Please share your number with us here http://bit.ly/tsj19i We'll look into the matter and get back to you at the earliest. Regards, Vodafone Customer Care Verified Support Dec 29, 2011 Vodafone India Customer Care's response Hello Syedtaahirahmed, Thanks for writing to us. Trust your services are working fine and hope we were able to address your concern. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, Karnataka Verified Support Jul 17, 2013 Vodafone India Customer Care's response Hello Priya, Thank you for speaking with us. We trust that your concern has been resolved. Kindly get back to us if you need any further assistance. Regards, Vodafone Customer Care. | |||
 46 Comments | |||
Comments
Hi,
This is Narendra one of Vodafone subscriber with mobile number [protected] from chennai.
when iam sending sms to one of A.P numbers the messages are not getting delivered. For remaining all numbers its working fine.
My paln details are :
CUG 125 rental per month which is having 9999 National messages free per month.
This is Narendra one of Vodafone subscriber with mobile number [protected] from chennai.
when iam sending sms to one of A.P numbers the messages are not getting delivered. For remaining all numbers its working fine.
My paln details are :
CUG 125 rental per month which is having 9999 National messages free per month.
Vodafone — number has not yet started
I HAVE TAKEN A POSTPAID CONNECTION ON 28TH AUGUST AND THE EXECUTIVE IN THAT OFFICETOLD ME THAT UR POSTPAID LINE WILL ACTIVATED WITHIN 3 DAYS, & BY SAYING THIS THEY TOOK RS. 500 FROM ME AND YET MY MOBILE NO. IS NOT ACTIVATED , WHEN I AM CALLING INE OF THEIR EXECUTIVE....THEY ARE NOT PICKING UP THE CALL.....
Vodafone — not getting the offer available
hi this is sneha with number [protected]i ve recharged my mobile with RC119 according this offer i should get daily 100sms free
but i'm not getting that facility even after 24 hrs of recharge and the best part is i'm not able to
get in touch with any of the customer care executive people only i'm able to hear the stored/computerized message only
please look into this matter
Airtel Mobile Services — messages from vodafone not received
hi there,from past two days that too on christmas i dont know what happen non of the vodafone messages have be delivered to me ,i missed all my wishes greetings because of this bloody service .If i raise a complaint with
airtel they are tellin that it will get resolved by 29-12-09 .what is this unable to use service.i hate this bloddy airtel service
Vodafone — No call response
Dear Sir,My mobile numbers are [protected] (Neeraj Kumar my self) or [protected] (Smt Urvesh my wife) . My permanent home phone no is[protected]. There is no response on my home phone number[protected] from my mobile nos. means there is no contact at my native place from our mobile numbers as mentioned in first line of this request.
with best regards
with positive hope
Vodafone — Stupid Customer Care Response
Vodafone was the best mobile service provider and in customer satisfaction before an year they were getting down in their quality these days.I called their customer care for caller tume issue where i selected one song but then they activated some other song and then charged the amount for the wrong callertune which i didnt choose.so when i called i spoke with Muthu Krishnan,Shiva Kumar,Arun Kumar and particularly the agent arun kumar is the stupid who is not at all responsive and i would like to tell that i am a loyalty customer for vodafone who loved their services before but due to that agent i hate their service now.Vodafone — Wrong Call
dear sir i reciving daily mid night call from [protected] number i want detail of this number pls give me as son as possible.They talking abuse language with my wife pls send detail of that my id is [protected]@yahoo.commy number [protected]
Thank u
Vodafone Telecom — SMS not getting
My mobile no is [protected] it is vodafone no.I am not getting any SMS & also unable to send group SMS thru my mobile.
After a lot follow up they are not giving me proper response & solution.
Still my problem is as it is; still I am unable to get any SMS on my mobile.
Customer care said that this is your mobile problem, but the actual condition is that I had change 3 mobile due to not receiving SMS but problem is as it is.
Vodafone services are extremely bad.
Problem is still pending that "I AM NOT GETTING ANY SMS"
Vodafone — Again they Demand Customer Verification Documents
Hi Sir/MadamI m using [protected] no. I want to tell that vodafone again required my id proofs. And now they closed my outgoing calls. When i want to call on any other no. the voice telling me to call 111 but when i m going to call on 111 then a funny thing is happening its again telling me to call on 111.
"This facility is not available on your vodafone no, please call voadafone care on 111".
Where m i calling?????????????????????
If they don't want to talk with customers then they need to close the company.
One more thing, company is responsible to manage all the documents that we give to them. If they lost customers documents its company headache to restore them or find them.
That is not the way to close the outgoing calls, i have so many urgent calls to do.
thanks
Vodafone — Not receiving any incoming call
Sir,I, Trishit Kanti Panda,mobile no: [protected], ported in vodafone on 4.5.2011. I summitted all documents required. I can not be able to any incoming call or msg from any other number. I connected the customer service many times. But they can not be able to solve the problem. Please help me to get out from this situation....THANK YOU..
Vodafone — No call/sms from Airtel on my Vodafone number
My Vodafone no is [protected].I ported it from BSNL to Vodafone.But from the first day,I have facing the problem that I cannot get any calls/sms from any Airtel no.
If any airtel customer calls me it gives an error message that this number is not valid.
and if any airtel customer sms me it has been failed.
I have complained many times in Vodafone customer care,they told my to wait and wait many times from the 1st day but my no is completely ported more than 10 days ago.
But i still facing the problem,I fully frustrated,unsatisfied from Vodafone service.
through this site I just want to ask higher authority of Vodafone,that will this prob solved or not?
Pranay Mondal
[protected]
Vodafone — Customer care not respond to me
Dear sir,i want to inform you that i am anable to contact Vodafone customer care and they alwas start new service on my mobile number [protected] if they will not stop service which is i don't want i will file FIR against VodaFone company
with regards
manoj kumar
Vodafone — Incoming calls getting charged
Consumer Service Complaint Number: 76064069 dtd 30.05.2011I'm Jayapaul bearing my mobile number [protected]. From the last 1 month, my incoming calls are also getting charged @ Rs.1 per Min, becasue of which , I lost my business of woth Rs. 5,00,000/- as I did not pick the Incoming calls from my client. I purchased the sim card at Monday market, Kanyakumari Dist.
Vodafone — Not receiving Incoming msgs
Dear consumer forum,my name is suresh and number is [protected]...I'm not recieving msgs from any mobile..I checked the configuration msg setting everything...customer care people not responding..They intentionally making me wait and after that they disconnecting the call..now my phone is not even connecting to customer care..I complained many times but no response from the people. Please resolve my problem.
Vodafone — sms not going and outgoing call
dear sir/ madamplz solve my problem my sms not sending and not work outgoing call plz help me
regard
mohan
ph [protected]
Vodafone — not going any call call and messages from my number
Sir,i wanted to say that i am not able to call or message from my number to anyone. but i am receiving call and messages from others. and every time i call someone i hear that network is busy. so kindely do something in this matter quickly. my number is [protected].
JITIN RAWAT
Vodafone — Getting Message from a Number
Hi,I m Residing at Gurgaon. I am getting Unnecessary messages from a vodafone no:[protected] on my father's number which is [protected]. When i am making a call to the same number the user is denying to reveal his details. This is Totally Irritating Me. I just want to know the details of the owner of that number. Can I Get any sort of Help from your side or should i lodge an FIR against Him.. Because the content of the message is harassing me and it is pointing on My Sister. I am not gonna bear that...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Vodafone — Do not submit my document
Sir,I want to tell you that Mr. Navin Vodafone Retailor of Barhi, hazaribagh, Jharkhand has not submitted my documet so my number is Temprory closee by company.
so, I want that Immediately notice him. For Start my number [protected].