[Resolved]  Vodafone — Vodafone SIM not activated

Vodafone — Sim not activated

Dear Customer Realation Managar,

I am shocked with your Customer Care executive service and the way they talked with me.I are also working with the corporate company Sunny Motors Pvt.Ltd and we have near about 50-60 connections of yours.One of our member lost his sim you had issued a new sim on the same number but we are not able to make outgoing calls for the problem i have contacted your customer care one of your executive Priya was on-line the way she talked with me was rubbish it seems that she don't have good telephonic skill.The basic thing that she should have good listening skill that was totally missing, Her voice was so husky.There was no professionalism.She was not in a position to take responsblity and was intruppting always when ever i tried to convey my problem.After all the conversation Priya told me that she wants sone details then only she can activate my number i have called again at custoer care with all the details this time Rupam was on line although she listened me but after conferming all the details she simply says that she is not having the authority to activate the number.

I want to know why she has wasted my valuable time
When i asked what is the solution now she told me that some one will contact me very soon in 24-48 hours.
I want to know why this much of time id required to simply contact me.When i asked about your customer relation manager contact number your both executive told me that they are not having their Managers number and if i required i have to wait for 48 hours.
Its very embrassing siting in cutsomer care service you exectives don't have their Managers contact number.

We are helpless i think we have done some crime by taking the connections of Vodafone.I think for you people customers are not valuable.
Now before taking any connection of VODAFONE we will think thousands time whether we should take any connection of yours or not.
As we are also working in customer service department and this number [protected] is very valuable and helpful for my customers. Its my humble request that please activate outgoing calls as soon as possible.

PLEASE EDUCATE YOUR CUSTOMER CARE EXECUTIVES TO IDENTIFY THE CALLER EVERY CUSTOMER ARE NOT FREE TO WASTE HIS VALUABLE TIME WITH THEM.
"VALUE YOU CUSTOMER IT'S ERA OF CUSTOMER"

Chandan Kumar
Manger Service
Sunny Motors Pvt.ltd
Mob:[protected]

Vodafone — sim is not activated till now

hi
today i replaced my sim card (12/05/2009, 7.15 pm)
now the time is 12.04am, 13/05/2009
it is not activated till now
your service people told me that, it will activate after 30 min.
i checked the sim with other phone same result is showing.
my number is [protected]
name is GIRISH A V
you are offering 24X7 customer care, but no use of that, i cant connect with a customer care officer ... just plying some recorded things...
so i am not happy with your services
if you can solve my issue, i will be happy (HAPPY TO HELP)
otherwise i will go for another connection

I had the same problem. Turns out that my nokia E51 was in dual mode, I neede to switch to GSM mode) (menu-tools-settings-phone-network mode-GSM) . It would also help to switch the phone off and switching it on again.

Dear Sir/Madam
My name is Kesar Singh. I am Prop. of M/s Kesar Karyana Store, Azad Nagar, Khanna.
I have two sim activate in same proof on 24-March-2013. I have submitted proofs on 25-March-2013 in Vodafone Office, Khanna. One sim is activated next day but second sim not activated till now.
when i am told regarding (this no. [protected] (Sim No.[protected] Name Prakash Shah S/o Vishu Shah) the Vodafone office assistance say our office boy wrong fill the form. their request regarding i have submitted new form on 05-April-2013 in Vodafone Office. but the sim is not activate till now.
the Vodafone store operator and his upper officer not response regarding this matter.
please help this.
My Contact No. is [protected]
Email id [protected]@gmail.com

sir this compliant is solve 07.14 p.m. from vodafone company
customer sim activated and verified

thanks
kesar singh, khanna

Sim has been activated now.

Thank you for taking that concern.