[Resolved]  Voltas Vertis — unsatisfactory service

Two years ago, i installaed one window AC of 1.5 ton from Voltas.
This ac stopped functionning this month and i lodged the service request on Voltas dealer in kota (chaudary international). The first time i was told that the service technician would attend within 48 hours. No body visited. After waiting for one week, i started following up with the dealer but, everytime i am told that the technician is visiting today. Finaaly, i approached the website of Voltas to fing two email addresses, one of Head, Mumbnai Region, Mr A K joshi and second of Prakash, and sent them email on 25th April, 2008 requesting for intervention, but to my surprise, both the emails bunced back.

We donot expect the poor service support from the TATA group compny, who claim to have INDIA KA AC.
Yes, they truly have INDIA KA AC-----No service Support. The other MNC have very quick service backup and truly respond back within 48 hours.


My strong recommendations... dont get carried away by INDIA KA AC...DONOT BUY VOLTAS AC - or else have a failed AC in peak summer...INSTEAD buy some brand which gives good after sales...GODREJ is one definitely...
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