[Resolved] Voltas — WORST SERVICE | |||
SUB: COMPLAINT AGAINST IRRISPONSIBLE STAFF & WORST SERVICE OF VOLTAS I want to draw your kind attention that we have bought a Voltas 1.50 Ton Air Conditioner one year ago. From 2-3 months we are facing problems with this air conditioner. We filed complaint constantly and received complaint nos.10AU0300409, 10AU0300425 from customer care and service men also came from Prakash Refrigeration & Electrical (Athzd. Service Center) at CW-563, Sanjay Gandhi Transport Center Delhi-42 having Cont. Nos.[protected] & [protected]. His worker came two times two times but the repair men were not expert and not fully trained like a new comer and hence till today our a.c. don’t get repaired but they received charges from us. The owner of Prakash Refrigeration & Electrical Mr. Parvesh Gupta was very bad man and having no manners to tackle customer. Now he is pretending that his worker will come and repair the a.c. but no one came till today. At last we talk with your senior executive Miss Purnima, Miss Rachna, Mr. Shalender & Mr. Abhishek and received complaint no.12MY1003618 but they also lie that service man are coming to us in one hour but no body came till today. It was a very bad experience with voltas. So please take this matter seriously and sort out my problem so that I remain trust in voltas. Thanking you, Yours faithfully For S S Pulses Manufacturing Pvt. Ltd. Sachin Gupta (Manager) [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
One should refrain from buying Voltas AC, Pathetic Service takes 10-15 days to visit and another 7-10 days to rectify. Voltas are making fool of consumers
Reply
My Split A/C, Vertis is not giving cooling from Dt:4;10;12, gave a complaint online, telephonic & Writing to Ahmedabad Office, but there is no reply from Voltas, not attend the comlaint, as Compressor is Filed in working due to not proper installation, from beginning, it was a faulty Piece. But nobody cars to listen the complaint.This is a Worst Company in compare to Samsung, Bluestar etc, as I had already 2 Split A/C's of other mentioned Co's.This is very bad for customer. Pl. give me the E-Mail address of Company's M.D, so that I can directly contact him for this type of your management.
D.J.Bhatt, 7, Kedarpark Society, Makarpura Road, Vadodara-390009, M:[protected], Purchase of Split A/C: Sales Corner(Baroda), O.P.Road, Baroda.
Dt. Of Purchase: 25.09.2010
Invoice No: OP-09-529
Complaint No: 12OC0700702, Dtd:7.10.12
D.J.Bhatt, 7, Kedarpark Society, Makarpura Road, Vadodara-390009, M:[protected], Purchase of Split A/C: Sales Corner(Baroda), O.P.Road, Baroda.
Dt. Of Purchase: 25.09.2010
Invoice No: OP-09-529
Complaint No: 12OC0700702, Dtd:7.10.12
I bought 2 units of AC 1.5 ton at 28.03.2014.One of the unit remote not working from 2 days back, i trying and trying...so many times to tollfree no, but waiting...waiting...nobody can talk to me...then i rigistered at voltas..and put service request...2 times...then no mail...no calll...yet...then i called local service centre at sanathnagar, Hyd...theytalked very lazy...and they think i am telling stories to them...what is this..iam always suggest everybody voltas is our local made, pl...encourage them...but finally u gave me a good message...never i suggest voltas...to is my warrenty last day u lost a genuene custmer...
thanks in advance
balaji
thanks in advance
balaji
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