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Sony Ericsson Complaints - W 380i issues

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Sony Ericsson

Posted: 2009-09-10 by Saurabh Chauhan Send email
W 380i issues
My w 380i phone, which I had bought for my dad just conked off about a week ago. The phone was a little over a year old and had already been to the customer service a couple of times due to signal related issues.
When taken to the customer care center they informed by father that repair would cost anywhere between the region of 5k, totally not worth it considering the price of the phone.
My father is probably the most careful person in the world so far as his electronics are concerned and there has been absolutely no rough treatment whatsoever. It is just shocking that a phone from a reputed company should pack up in this manner, strategically after the expiry of the warranty period.
I want SE to repair this phone without cost of parts, atleast, if not free period.
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Comments

166 days ago by Sachin Shankar Bachankar [send email]
Dear Sir.
I have Soni Erricson w350i Model. Two months back i.e approx in Jan 2010, as per instruction given by your Authorised service station KSJ Services or KSJ Electronics, i have replaced new main board. They have charged Rs. 800-900, for the same. After 2 months, when my handsets memory card is not working, i show my handset to your service station.They told main board has to change and cost will be Rs. 2, 250/-.I want to know sir, within 2 months how main board is damaged. within 2 months cost is triple time increases. Yeh to lootmaar hai sir. I have used other companies handset e.g Nokia, Samsung. But this very bad experience from Soni Erricson.
Request you to look in to the matter and resolve vthe problem otherwise i am going to throw your handset in dustbin, beacuse this type of service, deserve the same.

Sachin S. Bachankar
33, Sai, Swatantra Sainik Vasahat,
Rajendra Nagar
Kolhapur 416 004
Cell No. 9860945562, 9371033613

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