[Resolved]  Western Railway — Occupying the seat by railway employees in unreserved coach

I travel daily from Boisar to Mumbai Central in Valsad Fast Passenger (123/124). In this train MST pass holder upto virar is not allowed to travel. But resident of railway employees of Virar travel daily in this train from Mumbai Central to Virar. They seat in the train with closing the First class compartment from the inside for their colleges employees. The regular passenger who pay the MST amount to the railway do not get the seat from the Mumbai Central. When they are residence of the virar, then how they can travel in this train, however local train is available for them. The TC also do not take any action because of the railway employees. The Top management of the railway are requested to kindly take the action against the railway employees who travel in this train upto Virar.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

western railway of mumbai — irrespective talk from staff of ticket counter.

I was @ borivali stations ticket window.i was in que.when i came near ticket window i gave 51 rs to employee of western railway and i told him please give me ticket of jogeshwari.then he told me that i dont have change.so i checked my pockets but i didnt got single rupee in change.then i told him please give me change i dont have change realy.but he didnt listen to me and he advised me so badly to bring change.then i went to bring change.i got change in few seconds after that.but that man closed his window before i ask him about ticket.he sent all que on another window.
then i got ticket from another window.i asked to another man about his name but he didnt told me his name.again first man came to that window.and he started using bad words about my mom and sister.then i went to station master to do complaint.but i didnt got good response from anybody.i want to do complaint about that man who used bad words.my contact no.is [protected].
Hawkers at Mira Road Station FootBridge

Dear Sir,

I am a regular commuter of mira road to churchgate bound train, and would like to bring to your notice that the problem of hawkers in the Mira Road Station Area is increasing Day by Day, and it is going unnoticed by the Mira Road Station Authorities from some many months, They have started encroching the Station area without any fear of law and order, which is causing problem to us (commuters) walk on the Footbridge as half the area is covered by hawkers. This is causing Nuisance to the common public.

And with this increasing danger if spreading diseases like Swine Flue, the area gets conggested, resulting in higher risk of spreading these desieases.

Would request your kind self to look into the matter

Your Wellwisher,

Ramsingh Kunwar
Hello,
This is a big headache over all sections in railways. The railway staff...especially the commercial...the reservation staff...occupy place in first class.in the morning between 6.30 and 8 am and in other shifts after their duties get over..Most of them .who are having second class duty card pass.travel in first class and the tc entertains them bcoz...all are sailing in the same boat maybe...just yesterday.I came accross a lady from borivli reservation office..Shaila Pawar Dhotre who holds a second class pass.but yelled and abused and fought with a fellow passenger for raising an objection in first class...unfortunately .her fellow reservation staff .all sided her and the one who objected was humilated...western railways will have to instill moral values in its staff.to ensure that fellow passengers are not denied justice...!!!I request surprise checks by vigilance squads...in first class compartments...But I have heard that the staff is informed in advance...and hence remains safe from being penalisedddddddddddddddd...i hope this does, nt happen ever in reality..let the guilty be punished!!!

Central railway & western Railway — Increase seat in 1st class compartment

Dear sir,

This is regarding increasing seat & space arragnement in 1st class compartment as there are few seat & space provided which not enough for the peoples who traveling in 1st class. Also note that losts of 2nd class pass holders are also traveliing in first class compartment very easily and railway not have any chekcing arrangement in the train(firs class). I hope railway will do this changes in shortly.

Best Regards


Viswanath nair
To,
The Minister of Railways
Rail Bhawan
New Delhi.


Sub: - Giving Information of Most corrupted officer of Divisional Railway Manager Office, Bhavangar, Pin:-364003.

Respected Sir,

I want to inform you sir that Shri K.L.Mina DEE (electric) of Bhavnagar Division Taking So much money from outsiders in various contracts. Sir I hard that Shri Mina has large amount of money in his different Banks accounts. He get these money from different contract like changing hall electric wiring of Railway colonies taking money from contractors, he have expensive home products at his home. Even he saves his black money using his wife Bank accounts and other relative accounts.

He is misusing his power against innocent Railway staff those who speak against him and he gives punishment (Giving Major penalties). He deducting huge amount of money in pay of lower level Railway staff like he did for Jetalsar and Porbandar staff.

As proof please check his work which he did at Bhavnagar in Last two years.

Sir can’t say my Name to you but trust on me, if I say my name
My life in denger, only you can stop this corrupted person.

I don’t know show sir weather you believe or not but it is real fact. I humbly Request to you sir please take fast steps to stop this officer whose using his power against innocent Railway servant like me.

Please do Fast otherwise it’s to late

Help us.

You’re faithfully.

The person who want Justice
Sir,
Yesterday (15.03.2010) My wife went to Mahim Railway station at around 2.00 to 3.00 PM at Window No.9 at Mahim (East), to get a ticket for suburban line to Wadala to pick up our child who is studying there, but the vendor who was sitting on the said window abused and ignored her request for ticket on paying money, that too after getting money by the vendor, he told her to be on queue, even though her repeated request, since she was on hurry to pick up our child from the school at time on a unfortunate case and the public who were there on the spot insisted the vendor to issue ticket, he was not ready to listen their request and he was talking with his mobile and taking tea and again he was talking with his friend. This is a routine process of everyday, government servant means they are public servant but they are thinking that they are above the law. They are passing time everyday talking to his friend and in the name tea break they are wasting time unnecessarily.

Now I want to know the following :

1. is there any rule of Railway that ladies should be on queue for ticket on unfortunate case, if so, why you can’t open a separate window for ladies particularly.

2. Will the Western Railway Deptt take a stern action against the said vendor who was sitting at Window No.9 at Mahim Railway Station at around 2.00 to 3.00 PM, Mumbai have neglected and ignored and abused public that too particularly lady.

3. Will the Railway Deptt take a stern action against the said irresponsible vendor who was sitting at Window No.9 at Mahim Railway Station, Mumbai passing time and talking to his friends and taking relax.

Hope the Railway under the leadership of Hon’ble Railway Minister Ms. Mamta Banejee will take a stern action against the said vendor at the earliest.

Upon receipt of response from the concern authority, I will forward further complaint to the Railway Minister and Western Railway Board, Secretary still more etc..

Thanks & Regards,

S.MURUGAN
DEAR SIR,
DEAR SIR RAJKOT DIVISION OR BHAVNAGAR DIVISION
KA TRAIN NO.208 up OKHA-BHAVNAGAR FAST PASSANGER .
PICHHLE 2 YEAR SE LAGATAR LAIT CHAL RAHI HE, HAMANE
KAI COMPLAIN KIYE HE LEKIN ESKA KOI NIKAL NAHI HOTA HE, AUR KAI BAR YAH PASSANGER TRAIN KO GOODS TRAIN KE CROSSING ME KHADI RAKH DI HE, DOM SAHAB NE HAR CROSSING KO DHYAN ME RAKH KE HI 208 up KA TIME TAY KIYA HE FIR BHI SINGLE TRACK KI BAHANE BAJI KI JA RAHI HE
SAHAB PLEASE IN BEDARKAR OFFICER'S SE HAMARA 2 YEARS KI SAMSYA KA JALD HI UKEL NIKAL DIJIYE PLZ PLZ PLZ PLZ PLZ...

Western Railway Colony — Railway Colony

Western Railway colony is completly occupaied from local criminal people,they keeping all illegal and prostitude people in railways own heritage building property and local railway officer allow them to do this illegal offence and those criminal pepole earning well since last 10-12years.

Forgot my user id on irctc

I have forgot my irctc id. Pls help. Mobile no [protected]
Date:13/11/2013
to,
the authorised officer,
with great grief and annoyance i have to inform you that "bhavnagar-surendranagar train no:59234" runs everyday late by more than 10 minutes; and sometimes it runs late by 40 to 55 minutes late.
What kind of administration your administrators / officers do there ?
in fact, all trains running between from dhrangadhra-via surendranagar- to bhavnagar have been running late every day every time.
Passengers have to suffer a lot.
No one is looking after the punctuality of the train. It is shameful to all of the you.
.
Moreover, two landline phone numbers are displayed on a board at songadh railway station for any kind of inquiry or complaint at bhavnagar division. But unfortunately nobody answers at this landline phones.
Will the bhavnagar division of the western railway division understand their responsibility to administrator the railway traffic efficiently and trains run punctually and also, to understand the difficulties the passengers suffer? or they are concerned with their big/high salaries only?
some days ago i have lodged two complaints to joravarnagar station on two successive days, and i attach the photographs, of the reply received by bhavnagar railway division, herewith.

Date:13/11/2016
to,
the authorised officer,
with great grief and annoyance i have to inform you that "bhavnagar-surendranagar train no:59234" runs everyday late by more than 10 minutes; and sometimes it runs late by 40 to 55 minutes late.
What kind of administration your administrators / officers do there ?
in fact, all trains running between from dhrangadhra-via surendranagar- to bhavnagar have been running late every day every time.
Passengers have to suffer a lot.
No one is looking after the punctuality of the train. It is shameful to all of the you.
.
Moreover, two landline phone numbers are displayed on a board at songadh railway station for any kind of inquiry or complaint at bhavnagar division. But unfortunately nobody answers at this landline phones.
Will the bhavnagar division of the western railway division understand their responsibility to adminter the railway traffic efficiently and trains run punctually and also, to understand the difficulties the passengers suffer? or they are concerned with their big/high salaries only?
some days ago i have lodged two complaints to joravarnagar station on two successive days, and i attach the photographs, of the reply received by bhavnagar railway division, herewith.
Yesterday, the said train "bhavnagar-surendranagar train no:59234" :was overcrowded by more than double of its capacity and was late to reach the joravarnagar station (jvn) for more than 20 minutes.!!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information