[Resolved]  Western Railway — dispute in payment

my name is Harjaram A prajapat
My mobile no. [protected] &[protected] (CUG)
Y account No.[protected] &[protected]
A representative of airtel Name Hiren, His mobile no, [protected] has given me these connections committing following lines.
1. he didnot show me any paper of tariff plan of airtel company. He totally deal verbaly.
2. He said, that you will be charged 202 as rental per month & you will get 200 minutes free.
3. If you will not use the phone you will get bill amount nil
After 1st bill of mobile i notice that the bill is not as per his commitment. then i contect to Mr. hiren .
Mr. Hiren said that
4. He should get it orrected through his boss.
5. If it should not be done by company he should give a cheque from his account to pay the bill.
6. I request him that i cannot afford this bill so please disconnect my connection, He promise to me to do so.
I couldnot get not a single apportinuty which was committed by Mr. Hiren
Mr. Hiren misguide & Mispleaded me & give me this connection for his personnel interest.
Now i am getting calls from Airtel for payment. While i have paid my acual uses amount keeping in hand the disputted amount
I requested to costumercare to disconnect my connection so that further charges couldnot be levied on me but no one had listrn my problem, My connection is still live . i requested to solve the matter but no action was taken till date.
The airtel company is doing his business through the persons having no responsibility. They got there target making fool to the costumer, They hand over the costumer to the ompany & then company will any how got the payment.
I talk several time to the executives of compamy & i found that no one says that Mr. Hiren is on wrong path, He may do so. I can say with confidence that the company knowingly doing so, only aiming to increase the no. of customers.
I request that remaining bill should be recover from Mr. Hiren. Thats over.