complain against serrvice
i am shubha from hyderabad, i have been in hectic problem from whirlpool service. it has been more than 40 days raised after complain but nothing has been done to my request, Nov 13 executive from serve dept. came to my house and committed for replacement of product within 2 to 3 days. i have been ask to not to use the product also. i have given invoice and neccessary things required be them. no one from service dept resonding to take initiative to solve complain.
my question is why they committed for replacement and not doing.
my suggestion to them is dont give wrong committement and play with customers.