[Resolved]  Whirlpool — Not working on equipment

Dear Sir / Madam
This has reference to my online complaint lodged with you yesterday & the telephonic discussions I had with some of your representative deputed to attend the phone calls.
Please note that your Service Centre at Kota has deputed 2 technicians to attend the problem we are facing in the Washing Machine of Whirlpool Make, Model “S-70 Steel” purchase only about 15 days back from your local dealer M/s. Sunderam Electrotech Pvt. Ltd. The technicians deputed have attended & solved out only one problem of “Continuous draining of water from the outlet even after switching off the drain switch”. The another problem of “Sliding switch provided for switching over from Wash Tub to Spin Tub” has not been solved out by giving statement that “Sliding Switch is made out of Plastic & such material does not covered under warranty” hence you should have to change over the water pipe manually.
Today at about 1258 hrs. some of your representative from Kota Service Centre has requested me telephonically to send the Washing Machine at Kota Service Centre atleast for 2 working days so as to attend & replace the required accessories.
Such problems of attending the equipment I have faced earlier while my Refrigerator of Whirlpool Make has started giving problem & ultimately main / heart of the Refrigerator named as “Compressor” got replaced after vigorously following up with your Service Centre Head Mr. Mishra.
I am working in a Purchase Section of a Corporate Sector & shall advise to everyone to whom I know for not procuring the equipments / items of WHIRLPOOL make.
Please note that I own 3 domestic products of your WHIRLPOOL as listed below & have doubt about their satisfactory working:
Refrigerator
Washing Machine
Microwave Oven – 22C
Overall I would like to request you either replace the Washing Machine with a new one or I have to take suitable action to get back the amount paid towards purchase of Washing Machine.