[Resolved]  Whirlpool — poor service by the company

respected sir/madam we have purchesed our air conditioner in the month of aprial 2003 from swastik electronics madhu vihar(parparganj) and from a period of time i was faceing problem regarding triping of compresser and on 13 july i complaint it in the whirlpool costomer care and they sent their enginieer to check the pogition of the a/c and the engineer said that the problem is due to low quantity of gas and faulty compresser and he charged his visiting fee which is 394/-RS and on 14 july they lift our machine and promiced a time period of 1 day for delivery but they didnot deliver our a/c in promiced time period and when i called then they said to give them a cheqe of RS -1500 a person form them came to my home to collect check and promiced to deliver a/c withh in 1 hour but after 2 hours wait i called them but they made excuces and i have complaint about the behaviour of these people in the call centre also but they did not pay any interest in our business.Due to these reasons i have stopped the payment of my cheqe and till now my a/c is laying there in the work shop. Due to there carelessness i m faceing my problems in this hot summer and every time i called them the harris us by giveing certain phone numbers of different people to contact but they just made excuses to deliver our a/c in one or two days but nothing happens.
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Aug 14, 2020
Complaint marked as Resolved 
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Whirlpool AC — poor product supplied and worst service provided

dear sir
i bought an AC of whirlpool company on 02-06-07 from karan electronics, gandhi nagar golghar gorakhpur . which worked ok for just abt the month . the problem started after i shifted the AC from Gorakhpur to Aligarh, first its compressor failed then the service centre person started fooling us about the lack of replacement of compressor from the company, it took him one year and a thousand complaints to replace the compressor ( which i m not sure he changed or not) then when he again installed the AC in our house it didnt even worked for a second ant relay failed this time .and the position is now is that even after taking so much pain we r still facing the heat as the AC has failed to work. so i request u to plz help me out in this situation.

Whirlpool — Pathetic service provided by the company

Dear sir,
Our Company, Career Dreams purchased 3 A/C from Fair Deals Corporation on 2nd may 2008, since we purchased these A/C we have been suffering a lot. On the name of service they turn up after 15-20 days that too is calling them every day. We registered a complaint on 26th april 2009 about one of our split A/C complaint no. gb[protected]. customer id GB/C/0409/11452 after calling them so many times they turned up on 16th May 2009. Yes it seems strange but it is trueThe engineer told that A/C's PCB is burnt and and should be replaced finally he replaced the PCB but within 2 days the PCB again burnt when we complain them they said it is now not under the warranty period so we are supposed to pay the money for it.
since the time i purchased it there are only problems created by these A/C. I curse the man who suggested me to purchase the whirlpool A/C.

As our is a coaching centre and students are coming for there afternoon classes they are suffering a lot. It's really tough to teach students under this condition. Whenever we tell them to rectify the problem they make only excuses.

Kindly look into this matter the worst part is they say do whatever you can do.
regards
jai sajwan

Whirlpool — Bad service provided by the company

i have a complain against WHIRLPOOL faulty service to the refrigerator which i puchase 7 months back.
just after purchase fridge is showing lot of manufacturing defects like water leakage, not sufficient cooling etc
i have complain about it to the customer care of the WHIRLPOOL but they r not giving proper response to our complain

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