Whirlpool — delay in resolving my problem

Address:

West Bengal

I Aloknanda Dasgupta had bought a 1.5 split air conditioner on 25th may 2013 there was a lot of problem after the installation of the machine and with repeated comlaints the compressor had to be changed twice by thecompany before the machine started working. This year with the onset of summer the machine was not working and I booked a complaint on 13th April 2013. An engineer named Raja Samanta visited within a few days and after checking said that the compressor was faulty and has to be replaced and it will be done within a week. The compressor has not yet been replaced even after repeated reminders and requests. I have a very serious patient at home who is suffering immensely due to the heat please take immediate action and get my problem resolved