I am wiriting this with too much disappointment. Since I believes in wirlpool products, I bought 2 refrigerators(genius-royale), AC, Front load washing machine(sensation neo) and planning to buy a michrowave oven and one more AC too . Also I want to be a lifelong costomer of wirlpool family. But, out of this products, my wachinemachine got a complaint on[protected], which drying process is not performing. So, I called up to the chennai service centre and they registered my complaint on the same day[protected] COMPLAINT REG.NO-25552) One engineer came to my house on the same day and after checking the machine, he said one spare part got spoilled and they had to fix it. He asked me 3 days time to fix it up and I agreed for that. But, till today[protected], allready one month is over, no service engineers has come to fix my complaint. Whenever I call the service centere, I am getting very very poor response from their side, By this period of time, I used to call the service centre almost on daily basis.I spoke to the service manageres also.. but, no possitive steps has been taken in this matter till today.
At this point, I dont know whom to contact to fix my issue.. So, I am posting my complaint here. Plz help me regarding this matter.
Vinoj.K.G
[protected]
Chennai Was this information helpful? |
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