[Resolved]  Whirlpool Ice Magic Refrigerator — COMPLAIN FOR BAD SERVICE

Hello,

This is with regards to my Whirlpool Icemagic Refrigerator. I already have a service contract for 2 years for the same.

My refrigerator started giving problems from 5th of this month. I immediately contacted the Customer Care (Complaint No. MB[protected]). In response, a service engineer visited my house for the same day. He checked and informed me that there is some problem with the compressor and can be rectified in 2 days.

It has now been almost 10 days and nothing has been done about the same. I am doing regular follow-up for this problem but keep getting false commitments.

It is really frustrating that in spite of being under contract, I am not getting good service. This is a major concern. It is unacceptable that my problem is just being postponed for absolutely no reason.

I hope my complaint is looked into immediately.

Expecting your reply!

Unhappy Customer,

Mohd. Anwar Sayeed
Mob No. [protected]