Comments
Whirlpool — freezer door
hi . i have made a complaint on 18-10-10 for the replacement of my freezer door of my refrigerator and my fridge is under warranty till 22-11-10 a technician came and took photo of the fridge , promised replacement and left. since then have been waiting and making calls to cust care . but no one has been able to provide any info on it. customer care representatives are just of no use , the only word that they know is "sorry" that too in some super pathetic accent . my complaint no.10009. on 12-11-10 a technician came and wanted me to shell out Rs.5000 for a totally different problem which was no way related to the freezer door and hen i declined he said that a service man will come with in 4pm the same day and replace just the door i agreed and he left but as usual no man showed up and today again i called in cust care and some so called supervisor named "Pramod" id.6666. in his pathetic accent told me to make a complaint on some [protected]@whirlpool.com and for my surprise it does not exists at all . the only thing he knew was to any how convince me to wait and also wanted me to go to consumer court to and launch a complaint . Its so frustrating to go through so much of trouble just for a freezer door and customer care of whirlpool is hopeless.69%
Complaints
3573
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Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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Refrigerator — freezer door
dear sir, my fridge's freezer door is broken, so i am facing a lot of problem of frost . please send some one to repair it .my address is 254 A W H O COLONY, AMBABARI JAIPUR . MY CONTACT NO IS [protected]. PLEASE MAKE IT FAST.