Follow us
Log in        Register
     
 

Whirlpool Refrigerator - inaction by service centre at Bangalore

 
4 Reviews
User
  Colonel G P RAO
We have a 2-door Refrigerator of Whirlpool make duly covered by AMC upto March 2011. The equipment is out of order since 4th June .We have complained anumber of times to their Bangalore Service Centre.So far, no attention has been paid by the service centre. The latest complaint no. is 3998 dated 10th June. The service centre staff (Mis vineeta) stated that the refrigerator requires replacement of compressor unit and at present it is ou of stock. and therefore, they cannot attend to our complaint. As the machine is out of order for more than a week we requested Miss Vineeta to take following interim actions:-- 1) provide a standby compressor unit from any of the working sets in their service cetnre un til their stock position improves OR 2) Provide a working refrigerator until our equipment is put.in order. I regret . to state that Miss Vineeta was not prepared to accept our suggestions.We are surprised that a reputed company like Whirlpool India have not placed adequate stock of essential spares at Bangalore We are further surprised that the local management sre reluctant to satisfy the customers by taking timely management decisions.
We request the higher management to look into our complaint and take immediate remdialssteps.

Action taken may please be communicated at the e=mail address given below:
gprabhakar29@yahoo.com

Thanks
Complaint comments 3 Comments     Updated:
Resolve this Complaint  

Comments

 
I am trying to contact the whirlpool centre bangalore place in south regarding my washing machine, the problem was in PCB board the (model name is albela) when we complined regading this they told that they are out of stock and we can deliver within 2 days. But after 8 days also i could not get the PCB board and they are not even responding for the phone call. Can any senior people consider this and take action on this, I have not yet got the PCB board yet. the shop number is (41206512) and my number is 9980071734.
N Mar 21, 2011 by
User
tvjjaj  
 
My Whirlpool fusion 180L fridge is not working which was bought from PAI International . My husband reported to PAI CC and he got a SMS with a phone number which is of Whilpool service center. My husband contacted them many times and they gave every time a mobile number of their different service engineers which is switched off always. My contact number is 9036391422
- Jeyamary MA BL
A Apr 26, 2011 by
User
rkshenoy  
 
Whirlpool Sucks. Stay away.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    code
    Whirlpool Refrigerator - inaction by service centre at Bangalore