[Resolved]  Whirlpool Refrigerator — Awaiting Refund

To the attention of the MD

We had purchased a Whirpool refrigerator (Model No. 10846) on 13 Jan'09.
Since the purchase, we are facing a problem due to excessive moisture accumulating in different components of the refrigerator! This problem has never been found in any other refrigertaor used by us. The problem has been attended by a lot many technicians & they are unable to satisfactorily resolve the problem! Finally, we have been promised a refund of our full amount by your company, which is also not being actioned upon! I am extremely annoyed & seek some help after submitting this complaint. In case, there is no solution i'll have to resort to seeking help form the Consumer Court!
For your reference, the last complaint ID provided by the Customer Care was: GIB/C0509/14257.

Looking forward to a prompt reply.....
Regards
Sunita Jain