[Resolved]  Whirlpool Refrigerator — Delivered a used product

I purchased Whirlpool fridge from Vasanthan & Co on 03/Jan0/2010.
I received fridge on 04/Jan/2010.
I opened the item on 05th Jan and noticed few scratches on the top of the fridge (inside).
I visited Velachery branch and asked them to replace my fridge.
They agreed for that on that day and never replaced the item.
Now they are saying, whirlpool is responsible for replacing the item.

When I called whirlpool, I was asked to get in touch with the dealer (the great Vasanthan & Co) for replacement of the product.

I donot know what to do at this moment.
Let me know if you have any suggestions to file a case in Consumer Courts on Vasanthan & Co and Whirlpool India.

Thanks,
Venugopal